Geek Squad Delivery Driver

Best Buy • Albuquerque, NM

12d

About The Position

As a Geek Squad Delivery Driver, you are responsible for delivering, installing, repairing, and hauling away basic-complexity appliances, televisions, and other technology. You determine how to safely deliver major appliances into homes and other locations, including measuring and protecting the installation route and assessing whether doors must be detached or fixtures moved. Best Buy internally refers to this role as a Delivery Experience Agent.

The role includes providing installation, networking, and repair services, particularly for home theater equipment and appliances; advising clients on product placement and services; managing inventory and vehicle maintenance with teammates; processing paperwork and payments; providing feedback to store teams; and completing in-store repairs. You also train new drivers and lead or assist with two-person jobs, while sometimes working independently.

Requirements

• At least 6 months of customer service, sales, installation, or large-product delivery experience.
• Current, valid driver’s license.
• Maintain a driving record that meets Best Buy’s safety standards, such as having a minimal number of violations or accidents.
• Ability to carry, lift, push, and pull up to 350 pounds alone or up to 700 pounds as part of a team, using a harness, lift, or dolly, with or without reasonable accommodation.
• Must be at least 21 years old.
• Acquire and maintain any required state or local licensing within 90 days of being hired.

Nice To Haves

• Leadership, decision-making, written and verbal communication, and client relations skills.
• Experience in an in-home installation environment.
• Experience using and learning about technology products.

Responsibilities

• Deliver, install, network, repair, and haul away appliances, televisions, and other technology, with a focus on home theater equipment and appliances.
• Plan delivery routes into homes and other locations, including measuring and protecting areas and determining whether doors need to be detached or fixtures moved.
• Provide clients with advice on product placement, services, and other content.
• Manage inventory and vehicle maintenance in partnership with team members.
• Process paperwork and payments, provide feedback to store teams, and complete in-store repairs.
• Train new drivers.
• Lead and assist on two-person jobs and perform work alone.

Benefits

• Competitive pay.
• Great employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leave of absence options and potential pay sources, subject to eligibility.
• Paid time off (vacation or PTO), subject to eligibility and applicable factors.
• Certain roles may be eligible for incentive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed