Geek Squad Delivery Driver

Best Buy • Panama City, FL

2d

About The Position

As a Geek Squad Delivery Driver, also referred to internally as a Delivery Experience Agent, you are responsible for delivering, installing, repairing and hauling away basic-complexity appliances, televisions and other technology. You determine how to safely deliver major appliances into homes and other locations, including measuring and protecting installation routes and deciding whether doors need to be detached or fixtures moved.

The role includes providing a seamless customer experience through guidance on product placement and services, managing inventory and vehicle maintenance with team members, processing paperwork and payments, sharing feedback with store teams, completing in-store repairs, and training new drivers. You may lead and assist on two-person jobs or work independently.

Requirements

• At least 6 months of customer service, sales, installation or large-product delivery experience.
• Current, valid driver’s license.
• Maintain a driving record that meets Best Buy’s safety standards, such as having a minimal number of violations or accidents.
• Ability to carry, lift, push and pull up to 350 pounds alone or up to 700 pounds as part of a team, using a harness, lift or dolly, with or without reasonable accommodation.
• Must be at least 21 years old.
• Acquire and maintain any required state or local licensing within 90 days of being hired.

Nice To Haves

• Leadership, decision-making, written and verbal communication, and client relations skills.
• Experience in an in-home installation environment.
• Experience using and learning about technology products.

Responsibilities

• Deliver, install, network, repair and haul away appliances, televisions and other technology, with a focus on home theater equipment and appliances.
• Plan delivery routes into homes and other locations, including measuring and protecting installation areas and determining whether doors or fixtures need to be moved.
• Advise customers on product placement, services and related content.
• Manage inventory and vehicle maintenance in partnership with team members.
• Process paperwork and payments, provide feedback to store teams, and complete in-store repairs.
• Train new drivers.
• Lead and assist with two-person jobs and perform work independently.

Benefits

• Competitive pay.
• Great employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility.
• Intermittent or reduced-schedule leave for certain medical or family-care leaves.
• Paid time off, with eligibility and terms based on work location, employment status, salary or hourly status, and years of service.
• Incentive pay for certain eligible roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed