Geek Squad Delivery Driver

Best Buy • Chattanooga, TN

1d • $18 - $25

About The Position

As a Geek Squad Delivery Driver, also referred to internally as a Delivery Experience Agent, you are responsible for delivering, installing, repairing, and hauling away basic-complexity appliances, televisions, and other technology. You determine how to move major appliances into homes and other delivery locations, including measuring and protecting installation routes and deciding whether doors must be detached or fixtures moved.

The role includes installation, networking, and repair of devices, particularly home theater equipment and appliances; advising clients on product placement and services; managing inventory and vehicle maintenance with team members; processing paperwork and payments; providing feedback to store teams; completing in-store repairs; training new drivers; and leading or assisting on two-person jobs as well as working independently.

Requirements

• At least 6 months of customer service, sales, installation, or large-product delivery experience.
• Current, valid driver’s license.
• Have and maintain a driving record that meets Best Buy’s safety standards, such as having a minimal number of violations or accidents.
• Ability to carry, lift, push, and pull up to 350 pounds alone or up to 700 pounds as part of a team, using a harness, lift, or dolly, with or without reasonable accommodation.
• Must be at least 21 years old.
• Acquire and maintain any required state or local licensing within 90 days of being hired.

Nice To Haves

• Leadership, decision-making, written and verbal communication, and client relations skills.
• Experience in an in-home installation environment.
• Experience using and learning about technology products.

Responsibilities

• Deliver, install, repair, and haul away basic-complexity appliances, televisions, and other technology.
• Determine how to deliver major appliances into homes and other locations, including measuring and protecting installation routes and determining whether doors need to be detached or fixtures moved.
• Attend to delivery duties, including installation, networking, and repair of devices, with a focus on home theater equipment and appliances.
• Provide clients with advice on product placement, services, and other content.
• Manage inventory and vehicle maintenance in partnership with team members.
• Process paperwork and payments, provide feedback to store teams, and complete in-store repairs.
• Provide training to new drivers.
• Lead and assist on two-person jobs and perform work independently.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility.
• Intermittent or reduced-schedule leave for certain medical or family care leaves.
• Paid time off for full-time and part-time employees, subject to work location, employment status, salary or hourly status, and years of continued or bridged service.
• Incentive pay for eligible roles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed