Geek Squad Delivery Driver

Best Buy • Christiansburg, VA

2d • $17 - $24

About The Position

As a Geek Squad Delivery Driver, also referred to internally as a Delivery Experience Agent, you are responsible for delivering, installing, repairing, and removing basic-complexity appliances, televisions, and other technology. You determine how to deliver major appliances into homes and other locations, including measuring and protecting the installation route and deciding whether doors need to be detached or fixtures moved.

The role also involves providing advice about product placement and services, managing inventory and vehicle maintenance with teammates, processing paperwork and payments, giving feedback to store teams, completing in-store repairs, training new drivers, and leading or assisting with two-person jobs as well as working independently.

Requirements

• At least 6 months of customer service, sales, installation, or large product delivery experience.
• A current, valid driver’s license.
• Maintain a driving record that meets Best Buy’s safety standards, such as having a minimal number of violations or accidents.
• Ability to carry, lift, push, and pull up to 350 pounds alone or up to 700 pounds as part of a team, using a harness, lift, or dolly, with or without reasonable accommodation.
• Must be at least 21 years old.
• Acquire and maintain any required state or local licensing within 90 days of being hired.

Nice To Haves

• Leadership, decision-making, written and verbal communication, and client relations skills.
• Experience in an in-home installation environment.
• Experience using and learning about technology products.

Responsibilities

• Deliver, install, network, and repair devices, with a focus on home theater equipment and appliances.
• Determine the best way to deliver major appliances into homes and other locations, including measuring and protecting the installation route and deciding whether doors or fixtures need to be moved.
• Provide advice on product placement, services, and other content to create a seamless client experience.
• Manage inventory and vehicle maintenance in partnership with team members.
• Process paperwork and payments, provide feedback to store teams, and complete in-store repairs.
• Train new drivers.
• Lead and assist on two-person jobs and perform work independently.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility.
• Paid time off for eligible full-time and part-time employees, subject to applicable conditions.
• Some roles may be eligible for incentive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed