Gear Specialist

Green Mountain Electric Supply•Village of Depew, NY

3d•$60,000 - $70,000

About The Position

Green Mountain Electric Supply is seeking an experienced Gear Specialist to build lasting relationships with electrical contractors and other purchasers of electrical products and manage the company’s participation in client projects from quoting through completion. The position may be based at any of the listed New York locations: Albany, Liverpool, Rochester, or Depew. The role focuses on meeting customer needs, supporting assigned accounts, preparing project bids, and coordinating orders, inventory, and deliveries. Travel is primarily local during the business day, with minimal out-of-area and overnight travel possible.

Requirements

Previous experience quoting gear projects.
One to two years of related experience and/or training, or an equivalent combination of education and experience.
Ability to work well with a team.

Nice To Haves

Familiarity with EATON switchgear.
Experience with EATON's Bidman software.

Responsibilities

Contact prospective and existing customers by telephone, email, and on-site visits to qualify leads and sell products and services.
Onboard project quotes from internal teams, electrical contractors, and other purchasers of electrical products.
Collaborate with the team and strategize on projects to improve market share.
Communicate before, during, and after bids to gather information that supports closing business opportunities and identifying improvements.
Address technical and business objections from prospective customers and provide product demonstrations to qualified customers upon request.
Review project specifications, determine suitable materials and pricing, and prepare and present customer bids.
Determine credit terms and create and track purchase orders.
Track stock levels and monitor production and delivery schedules to estimate customer delivery dates.
Provide customers with quotes, product information, and availability details.
Determine when special orders are needed based on project specifications.
Coordinate customer requirements with the Inventory and Purchasing Manager.
Process product returns and credit adjustments.
Build and maintain customer relationships and assist customers with product needs and selection.
Enter new customer information and process sales data in the computer database.
Investigate and resolve customer delivery problems.
Ensure adequate follow-up and timely communication between customers and outside salespersons.
Provide sales and customer service support to assigned accounts.
Expedite backorders and provide clients with order status updates.
Encourage increased order quantities, sell additional products or lines, and inform customers about specials and promotions to foster sales growth.
Suggest suitable substitute products when possible.
Perform other duties required by the Branch Manager to support effective branch and company operations.