Gatehouse Attendant

Marriott•Falls Church, VA

10h

About The Position

The Gatehouse Attendant completes closing duties, including storing reusable goods, breaking down goods, cleaning equipment and work areas, returning equipment to its proper location, locking refrigerators and doors, restocking items, turning off lights, and completing the daily cleaning checklist. The attendant sets up, stocks, and maintains work areas; checks the cleanliness and presentation of china, glass, and silver before use; and maintains cleanliness throughout the day using clean-as-you-go procedures. The role requires following company, safety, and security policies; reporting accidents, injuries, and unsafe conditions to a manager; and completing required safety training and certifications. The attendant maintains a clean, professional appearance, protects confidential information and company assets, welcomes guests according to company standards, communicates professionally, and helps maintain positive working relationships and team goals. The role also involves meeting quality expectations and performing other reasonable duties requested by supervisors. Residence Inn by Marriott serves business and leisure travelers, including guests on extended stays, with a focus on teamwork and service tailored to long-stay guests.

Requirements

High school diploma or G.E.D. equivalent is listed as a preferred qualification.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to read and visually verify information in a variety of formats, including small print.
Ability to stand, sit, or walk for an extended period or an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Ability to move over sloping, uneven, or slippery surfaces and use stairs or service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Complete closing duties, including storing reusable goods, breaking down goods, cleaning equipment and areas, returning equipment to proper locations, locking refrigerators and doors, restocking items, turning off lights, and completing the daily cleaning checklist.
Set up, stock, and maintain work areas.
Inspect china, glass, and silver for cleanliness and presentation before use.
Maintain clean work areas throughout the day using clean-as-you-go procedures.
Follow company, safety, and security policies and procedures.
Report accidents, injuries, and unsafe work conditions to a manager.
Complete safety training and certifications.
Maintain a clean and professional uniform and personal appearance.
Maintain confidentiality of proprietary information and protect company assets.
Welcome and acknowledge guests according to company standards.
Communicate clearly and professionally, including answering telephones using appropriate etiquette.
Develop positive working relationships, support team goals, and listen and respond appropriately to other employees’ concerns.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.