Graveyard Gas Station Cashier/Customer Service Representative

Hassan & Sons Inc•Vallejo, CA

3d•$18 - $19•Onsite

About The Position

Under the general supervision of the Store Manager and District Operations Manager, the Customer Service Representative supports daily store operations while upholding the company’s commitment to exceptional customer service. The role includes cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment. The CSR represents H&S Energy through friendly interactions, product knowledge, and efficient service. The schedule is 10:30 PM–6:30 AM on Monday, Tuesday, Wednesday, Thursday, and Sunday.

Requirements

High school diploma or equivalent preferred.
Previous experience in retail, food service, or customer-facing roles preferred.
Basic knowledge of POS systems and cash-handling procedures.
Strong customer service, communication, and teamwork skills.
Ability to multitask and stay organized in a fast-paced setting.
Self-motivated and dependable, with strong follow-through and attention to detail.
Ability to follow direction, take initiative, and maintain professionalism under pressure.
Comfort using computers and POS systems.
Flexible availability, including nights, weekends, and holidays.
Ability to meet the stated physical demands, including frequent standing, walking, bending, and lifting up to 50 lbs.
Ability to work indoors and outdoors in varying weather conditions and exposure to cleaning chemicals, fuel fumes, and typical retail fuel environment noise.
Ability to communicate clearly and effectively in person and over the phone.

Nice To Haves

CPR and First Aid training.
Basic Microsoft Office skills.

Responsibilities

Greet customers enthusiastically and professionally, creating a welcoming environment.
Provide friendly, efficient, and accurate checkout service while maintaining a positive attitude.
Follow the company’s Four Steps of Customer Service and communicate current promotions, loyalty programs, and product recommendations.
Represent the company professionally in appearance, communication, and conduct.
Operate the POS system for cash, credit, and debit transactions; provide correct change and receipts; and process refunds or exchanges according to company policy.
Perform safe drops, cash counts, and drawer balancing at shift end according to standard procedures.
Verify identification for age-restricted items and credit transactions.
Stock shelves, coolers, and displays; maintain organization, pricing, signage, and promotional materials; and remove expired, damaged, or recalled items.
Keep the sales floor, counters, and displays clean and orderly, and report product discrepancies to the Station Manager.
Prepare and maintain self-serve and ready-to-eat food and beverage stations, follow food safety and sanitation guidelines, and clean and sanitize equipment.
Maintain cleanliness throughout the facility, including restrooms, the fueling area, and trash disposal; refill pump-area supplies.
Follow safety procedures and emergency response protocols, understand shutoff systems, and promptly report equipment malfunctions and safety hazards to management.
Follow the station’s shift duties checklist.
Understand and assist with car wash operations, if applicable.
Perform other job-related duties as assigned by management.