Gas Station Cashier/Customer Service Representative - CA

Hassan & Sons Inc•Talent, OR

8d•$0 - $16•Onsite

About The Position

Under the general supervision of the Store Manager and District Operations Manager, the Customer Service Representative supports daily store operations while upholding the company’s commitment to exceptional customer service. The role includes cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment. The CSR represents H&S Energy through friendly interactions, product knowledge, and efficient service to create a positive customer experience.

Requirements

High school diploma or equivalent preferred.
Previous experience in retail, food service, or customer-facing roles preferred.
Basic knowledge of POS systems and cash-handling procedures.
Strong customer service and communication skills.
Ability to multitask and stay organized in a fast-paced setting.
Self-motivated and dependable, with strong follow-through and attention to detail.
Ability to follow direction, take initiative, and maintain professionalism under pressure.
Comfort using computers and POS systems.
Flexible availability, including nights, weekends, and holidays; Friday, Saturday, and Sunday availability is required.
Ability to work the stated varied schedule five days a week.
Frequent standing, walking, and bending, and ability to lift up to 50 lbs.
Ability to use hands, arms, and vision to operate POS systems and restock merchandise.
Ability to work indoors and outdoors in various weather conditions.
Ability to communicate clearly and effectively in person and over the phone.

Nice To Haves

CPR and First Aid training.
Basic Microsoft Office skills.

Responsibilities

Greet customers enthusiastically and professionally, creating a welcoming environment.
Provide friendly, efficient, and accurate checkout service while maintaining a positive attitude.
Follow the company’s Four Steps of Customer Service and support customer satisfaction and Mystery Shop performance.
Communicate promotions, loyalty programs, and product recommendations to customers.
Represent the company professionally in appearance, communication, and conduct.
Operate the POS system for cash, credit, and debit transactions.
Give correct change, issue receipts, and process refunds or exchanges according to company policy.
Perform safe drops, cash counts, and drawer balancing at shift end.
Verify identification for age-restricted items and credit transactions.
Stock shelves, coolers, and displays; maintain organization, pricing, signage, and promotional materials.
Remove expired, damaged, or recalled items and report discrepancies to the Station Manager.
Keep sales floors, counters, and displays neat, clean, and uncluttered.
Prepare and maintain self-serve and ready-to-eat food and beverage stations, including coffee, fountain drinks, and roller grills.
Follow food safety, sanitation, and temperature guidelines; clean and sanitize equipment regularly.
Maintain cleanliness throughout the facility, including restrooms, fueling areas, and trash disposal.
Refill windshield washer stations, paper towels, and squeegees at pumps.
Follow safety procedures and emergency response protocols, including knowledge of shutoff systems.
Immediately report equipment malfunctions and safety hazards to management.
Follow the station’s shift duties checklist.
Understand and assist with car wash operations, if applicable.
Perform other job-related duties as assigned by management.