Games Support Tech

Dave & Buster's•Port St. Lucie, FL

7d•$15 - $19

About The Position

Games Support Techs, also referred to as Gaming Support Techs or Midway Techs, repair and maintain the building’s games, simulators, and technical equipment. They assist Guests and maintain ideal player conditions in the midway, while helping provide a positive Guest experience. The role includes maintaining games and merchandise areas, completing scheduled maintenance, supporting other Team Members, and assisting with general store upkeep. The position requires working days, nights, and/or weekends as needed in a noisy, fast-paced environment.

Requirements

Must be at least 18 years of age.
Must be able to clearly communicate with Guests and other Team Members.
Must be able to work days, nights, and/or weekends as required.
Must be able to work off an extension ladder.
Must be able to work in a noisy, fast-paced environment with distracting conditions.
Must be able to move about the facility and stand for long periods.
Must be able to read and write handwritten notes.
Must be able to lift and carry up to 30 pounds.

Nice To Haves

Technical and/or electrical skills are preferred but not required.

Responsibilities

Repair and maintain amusement equipment in a timely manner.
Assist Guests with requests and questions, make recommendations, communicate wait times and other information, and provide a friendly, enthusiastic experience.
Load and refill tickets in redemption games and secure ticket storage areas.
Stock, display, secure, and inventory merchandise as applicable; check and restock necessary supplies.
Maintain cleanliness and organization of midway games, ensuring games are clean and unobstructed.
Set up displays to increase Guest traffic and promote sales.
Maintain and organize the tech room and storage areas.
Perform daily, weekly, monthly, and quarterly game maintenance as directed by management, safely and efficiently.
Assist with general store maintenance and support other Team Members as needed.
Keep the immediate supervisor informed of problems or unusual matters and take corrective action or suggest alternatives when appropriate.
Notify a Manager when a Guest appears unhappy and discuss problem areas with the Manager.
Maintain cooperative working relationships with other Team Members.