Games Support Tech

Dave & Buster's•Saint Louis, MO

7d•$15 - $17

About The Position

Games Support Techs, also referred to as Gaming Support Techs or Midway Techs, repair and maintain the building's games, simulators, and technical equipment. They assist Guests, help maintain ideal player conditions in the midway, and provide timely service while contributing to a welcoming environment. The role includes maintaining and organizing games, technical and storage areas, merchandise, and supplies, as well as performing general store maintenance as directed. The position requires working days, nights, and/or weekends as required, in a noisy, fast-paced environment.

Requirements

Must be at least 18 years of age.
Must be able to clearly communicate with Guests and other Team Members.
Must be able to work days, nights, and/or weekends as required.
Must be able to work off an extension ladder.
Must be able to work in a noisy, fast-paced environment with distracting conditions.
Must be able to move about the facility and stand for long periods.
Must be able to read and write handwritten notes.
Must be able to lift and carry up to 30 pounds.

Nice To Haves

Technical and/or electrical skills are preferred, but not required.

Responsibilities

Provide a positive Guest experience and communicate clearly with Guests, Team Members, and Managers.
Repair and maintain amusement equipment in a timely manner.
Load and refill tickets in redemption games and secure ticket storage areas.
Assist Guests with requests and questions, make recommendations, and notify a Manager when a Guest appears unhappy.
Keep the Midway games clean, unobstructed, and organized.
Stock, display, and secure merchandise; conduct merchandise inventory during and after shifts, if applicable.
Check and restock necessary supplies, bring areas up to standard, and discuss problem areas with a Manager.
Set up and position displays to increase Guest traffic and promote sales.
Assist with daily maintenance and organization of the tech room and storage areas.
Perform daily, weekly, monthly, and quarterly game maintenance as directed by management.
Assist with general store maintenance and support other Team Members as needed.
Keep the immediate supervisor informed of problems or unusual matters and take corrective action or suggest alternatives when appropriate.