Games Operator-Part Time-Midway

Caesars Entertainment • Reno, NV

2d

About The Position

The Midway Game Operator provides great customer service while maintaining game operations. The role involves encouraging guests to play midway games, explaining game objectives and rules, and awarding prizes. The operator helps maintain a fun and safe environment, delivers the company's core values and family-style service, and supports its mission, vision, and diversity, equity, and inclusion culture. The position also includes maintaining the game area, handling assigned merchandise and repair tasks, and directing problems to a supervisor. Other job-related duties may be assigned.

Requirements

• Previous customer service experience preferred.
• Previous experience working in a similar resort setting preferred.
• Ability to perform basic math.
• Ability to understand and comply with company and departmental rules, regulations, policies, and procedures.
• Excellent customer service skills.
• Interpersonal skills to communicate effectively with business contacts and guests.
• Ability to communicate effectively in English, orally and in writing; above-average English speaking, reading, and writing skills.
• High school education or equivalent.
• Ability to stand for long periods.
• Ability to bend, reach, walk for prolonged periods, and access and lift items from floor level to six feet high.
• Ability to work varied shifts, including weekends and holidays.
• Excellent communication and observation skills and an easygoing demeanor.
• Schedule flexibility, which may include days off, nights, weekends, holidays, and overtime as needed.

Nice To Haves

• Previous customer service experience.
• Previous experience working in a similar resort setting.

Responsibilities

• Clean the game area at the end of the shift and assist with trash duty.
• Stock merchandise when assigned.
• Repair merchandise when assigned.
• Direct problems to a supervisor.
• Help maintain a safe work environment.
• Encourage customers to play midway games, explain game objectives and rules, and award prizes.
• Exemplify the company's core values, family-style service, mission, and vision.
• Exemplify the company's diversity, equity, and inclusion culture.
• Deliver core values and service standards to internal and external guests.
• Provide service excellence and help ensure a fun and safe environment for guests.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED