Games Operator-Part Time-Midway

Caesars Entertainment•Reno, NV

About The Position

The Midway Game Operator is primarily responsible for providing great customer service while maintaining game operations. The role involves encouraging guests to play midway games, explaining game objectives and rules, awarding prizes, and helping ensure a fun and safe environment. Employees are expected to deliver the company’s core values, service standards, mission, vision, and family-style service, while exemplifying its diversity, equity, and inclusion culture.

Requirements

Ability to perform basic math.
Ability to understand and comply with company and departmental rules, regulations, policies, and procedures.
Excellent customer service skills.
Interpersonal skills to communicate effectively with business contacts.
Ability to communicate effectively in English, both orally and in writing.
High school education or equivalent.
Ability to stand for long periods.
Ability to bend, reach, walk for prolonged periods, and access and lift items from floor level to six feet high.
Ability to work in an area that may be unusually hot, crowded, and noisy.
Ability to work varied shifts, including weekends and holidays.
Schedule flexibility, which may include days off, nights, weekends, holidays, and overtime as needed.
Excellent communication and observation skills, an easygoing demeanor, and the ability to help ensure a fun and safe guest environment.
Above-average English speaking, reading, and writing skills.

Nice To Haves

Previous customer service experience.
Previous experience working in a similar resort setting.

Responsibilities

Provide great customer service while maintaining game operations.
Encourage customers to play midway games, explain game objectives and rules, and award prizes.
Clean the game area at the end of the shift and assist with trash duty.
Stock merchandise when assigned.
Repair merchandise when assigned.
Direct problems to a supervisor.
Help maintain a safe work environment.
Exemplify the company’s core values, family-style service, mission, and vision.
Exemplify the company’s diversity, equity, and inclusion culture.
Perform other job-related duties as assigned.