Table Games Dealer (Part-time)

Gila River Resorts & Casinos•Phoenix, AZ
•$9 - $14

About The Position

This position is responsible for providing guests with a memorable experience while protecting enterprise assets and following enterprise policies and procedures. The dealer performs assigned duties while demonstrating the GILA WAY: Greet, Interact positively, Listen actively, and Appreciate guests.

Requirements

  • Blackjack and carnival games knowledge, along with experience in Craps, Baccarat, or Roulette.
  • Successfully pass a dealing audition.
  • Ability to demonstrate the GILA WAY: Greet guests, Interact positively with guests, Listen actively to guests, and Appreciate guests.
  • Excellent guest service skills and strong telephone etiquette.
  • Self-starter able to follow up and complete tasks in a timely manner with minimum supervision.
  • Ability to establish and maintain effective working relationships and gain the cooperation of guests and fellow team members.
  • Strong written and oral interpersonal and communication skills.
  • Must have, or be able to acquire within one year, in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to the position.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Promote and provide excellent guest service to internal and external guests.
  • Deal assigned games promptly, courteously, and accurately in accordance with the enterprise procedure manual.
  • Ensure compliance with Gila River Casinos and Arizona Department of Gaming Compact rules and regulations, as well as internal controls.
  • Remain able and willing to deal for lengthy periods, with significant periods between breaks.
  • Maintain speed, accuracy, and courtesy with guests.
  • Handle verbal and/or behavioral conflicts.
  • Maintain dependable attendance, with extremely infrequent absences or lateness.
  • Perform other special projects and duties as assigned.
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