Table Games Dealer (Part-time)

Fond du Lac Band of Lake Superior Chippewa•Carlton, MN

7d•Onsite

About The Position

The Table Games Dealer works at Black Bear Casino Resort and deals table games to guests according to the rules of each game. The dealer provides prompt, courteous, and accurate service; maintains the security of cards and the assigned game; keeps the table orderly and the game moving at an appropriate pace; and assists customers in following established rules, policies, and procedures. The dealer is responsible for chips and money in the assigned rack, exchanges currency for gaming chips, deposits currency in the drop box, determines winning and losing bets, and pays or collects bets accurately according to the applicable odds. The role includes signatory ability for fill or credit slips and table trays, access to the Table Games department, and completion of documentation according to department policies or management direction. Dealers must report errors to a supervisor before taking corrective action. The employee is expected to know Players Club benefits, property amenities, events, and marketing programs; maintain confidentiality; attend mandatory department, Title 31, and/or SAR training; wear the provided uniform during scheduled hours; maintain attendance and an organized work area; and respond professionally to requests, complaints, and problems. The dealer represents the Fond du Lac Band of Lake Superior Chippewa and is expected to demonstrate courtesy, respect, and sensitivity toward guests and coworkers. Duties may change, and management may assign other responsibilities as necessary. Black Bear Casino Resort operations run seven days a week, 24 hours a day, including holidays. The position is onsite and part-time. Pay is $10.59 per hour plus tips, with average tips stated as $19.33 per hour. The probationary period is 120 days for part-time employees. Applicants must complete Blackjack Table Games dealer school training, pass auditions for all table games offered at Black Bear, and receive a hire recommendation from the Table Games Manager. Applicants with no previous dealer experience must complete 80 training hours; applicants with previous dealer experience must complete at least 40 hours.

Requirements

Successful completion of Blackjack Table Games dealer school.
Applicants without previous dealer experience must complete 80 hours of training; applicants with previous dealer experience must complete at least 40 hours of training.
Ability to pass auditions for all table games offered at Black Bear and receive a recommendation for hire from the Table Games Manager.
Ability to provide excellent guest service when making difficult game decisions.
Ability to communicate effectively orally and in writing.
Ability to work independently and establish priorities.
Attention to detail and accuracy.
Ability to establish professional and harmonious working relationships with all parties involved.
Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
Subject to pre-employment and annual background checks.
Prolonged standing is required.
Ability to repeatedly reach, stretch, grasp, twist, push, and pull with hands and arms.
Work is subject to inside environmental conditions, including a potentially smoking environment.

Nice To Haves

Gaming experience is desired.
Previous dealer experience is relevant to the training requirement.

Responsibilities

Deal table games to guests according to the rules of the game being played.
Provide prompt, courteous, and accurate dealing at the assigned table.
Continuously inspect cards and ensure the security of the assigned game.
Maintain an orderly table and appropriate game speed in a courteous manner.
Assist customers in adhering to established rules, policies, and procedures.
Maintain responsibility for chips and monies in the assigned rack; exchange currency for gaming chips and deposit currency in the drop box.
Determine winning and losing bets and accurately pay winning bets and collect losing bets according to the appropriate odds.
Complete documentation according to Table Games policies and procedures or management direction.
Inform a supervisor of errors before taking corrective action.
Know Players Club benefits, property amenities, events, and marketing programs.
Attend mandatory department training and required Title 31 and/or SAR training.
Maintain confidentiality of financial records and employee and client records.
Respond promptly and professionally to requests, complaints, and problems.
Represent the Fond du Lac Band of Lake Superior Chippewa and the department positively and professionally, treating visitors and coworkers with courtesy, respect, and sensitivity.
Wear the provided department uniform during scheduled work hours unless management has approved other arrangements.
Maintain proper attendance, report to work on time, and keep the work area clean and organized.
Assume other responsibilities assigned by management as necessary.