Game Runner

Beat The Bomb • Houston, TX

23h • Onsite

About The Position

Beat The Bomb is hiring a Game Runner for its Houston location, an immersive entertainment venue in the historic Fifth Ward. Game Runners help deliver an engaging, safe, and memorable experience for customers and teammates. The role is adaptable across Front of House (FOH) and Back of House (BOH) duties and involves supporting the operation throughout the customer experience. Weekend availability is required. The work can be physically active, and the facility involves paint, foam, and slime experiences.

Requirements

• Must be available to work weekends.
• Must be high energy and comfortable engaging with groups of different kinds.
• Must be comfortable with physical activity; paint buckets can weigh up to 50 pounds.
• Must be adaptable and willing to help wherever and whenever necessary.
• Must be friendly, outgoing, and inclusive.
• Must remain calm under external pressure and be solution oriented.
• Must be interested in live experiences or digital gaming.
• Must have a strong aptitude for technology or be excited to learn.

Nice To Haves

• Experience or aptitude in commanding and engaging groups, including birthday parties, corporate teams, and family reunions.
• Interest in live experiences and digital gaming.

Responsibilities

• Welcome customers and help create an enjoyable experience.
• Ensure game rooms are prepared, tested, and ready for gameplay.
• Assist managers with customer check-in as needed.
• Help customers get set up for games promptly, including assisting with suits, onboarding, and waivers.
• Start teams in the game when needed.
• Set up bomb rooms at the start of the day and before each team's entry.
• Keep customer areas presentable and clean, including game rooms, bathrooms, and party rooms.
• Help maintain a safe environment for customers and fellow team members.
• Engage with customers and facilitate group experiences.
• Offer to take pictures for customers.
• Assist FOH team members with getting teams set up.
• Look for opportunities to help other areas during downtime.

Benefits

• Competitive pay
• Tip pools
• Monthly bonus pool
• Paid time off: up to 5 days in year one and 10 days after the first year
• 401(k) plan
• $500 annual learning stipend for professional development
• Referral bonuses
• Medical insurance for full-time employees
• Dental insurance for full-time employees
• Vision insurance for full-time employees
• HSA for full-time employees
• Transit benefits
• Life insurance benefit options for full-time employees
• Free fountain beverages and discounted meals (free for kitchen staff)
• Opportunity to advance or expand a career with company growth
• Friends and family ticket discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed