Game Runner

BEAT THE BOMB•Houston, TX
•$15 - $17•Onsite

About The Position

BEAT THE BOMB is hiring a Game Runner for its Houston location. Game Runners help create a distinctive experience for customers and teammates, working flexibly in both Front of House and Back of House roles and learning the different elements of the operation. The role involves preparing game rooms, supporting customer check-in and game setup, keeping customer areas clean and presentable, assisting teams with suits, onboarding and waivers, and ensuring Bomb Rooms are ready for each team. Game Runners also help maintain a safe environment, engage customers, and offer to take photos. Weekend availability is required. The role includes physical activity, and paint buckets can weigh up to 50 pounds.

Requirements

  • Must be available to work weekends.
  • High energy and able to engage and command groups of different kinds.
  • Friendly, outgoing, and inclusive manner.
  • Enjoys engaging with customers and teammates.
  • Adaptable and willing to help wherever and whenever needed.
  • Able to remain calm under external pressures and be solution-oriented.
  • Strong aptitude for technology or interest and excitement in learning it.
  • Interest in live experiences or digital gaming.
  • Comfortable with physical activity; paint buckets can weigh up to 50 pounds.
  • Willingness to get messy in a paint-blast facility.

Responsibilities

  • Welcome customers and help them feel excited to be at BEAT THE BOMB.
  • Prepare and test game rooms to ensure they are ready for gameplay.
  • Assist managers with customer check-in as needed.
  • Set customers up for games in a timely manner.
  • Keep game rooms, bathrooms, party rooms, and other customer areas clean and presentable.
  • Offer to help customers capture the moment with photos.
  • Assist teams with suits, onboarding, and waivers.
  • Start a team in a game when needed.
  • Set up Bomb Rooms at the start of the day and before each team's entry.
  • Maintain a safe environment and facilitate a safe experience for customers and team members.
  • Engage with customers and help make their experience fun.
  • Assist Front of House team members with setting up teams.
  • Look for opportunities to help other areas of the operation when there is downtime.

Benefits

  • Competitive pay, tip pools, and monthly bonus pool.
  • Paid time off: up to 5 days in the first year and 10 days after the first year.
  • 401(k) plan.
  • $500 annual learning stipend for professional development (full-time only).
  • Referral bonuses.
  • Medical, dental, and vision insurance (full-time only).
  • Health savings account (full-time only).
  • Transit benefits.
  • Life insurance benefit options (full-time only).
  • Free fountain beverages and discounted meals; meals are free for kitchen staff.
  • Opportunity to advance or expand a career as the company grows.
  • Friends and family ticket discounts.
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