Game Day Lead (Boston)

Brodie Rec League • Middleton, MA

14h • Onsite

About The Position

The Game Day Lead runs game-night floor operations so the League Manager can focus on relationships with captains, players, and fans. The role owns gym setup and breakdown, streaming readiness, staff coverage, and on-time game operations while ensuring the crew meets the Brodie Standard. The Lead teaches staff how to perform their roles, checks their work, coaches performance, and escalates recurring or higher-level issues to the League Manager rather than routinely doing the work themselves.

When the League Manager is off-site, the Game Day Lead is in charge of league-night operations and the crew. This includes making forfeit decisions, handling operational questions, connecting with drop-in athletes, and helping convert them into league-night athletes. The role reports to the League Manager and is described as a direct path to League Manager. The position is permanent and part-time, based at a Boston-area location, and requires on-site availability for the full game night, roughly 6 p.m. to midnight, including weekends.

Requirements

• At least 1 year leading or supervising people in events, hospitality, retail, fitness, or sports operations, such as as a shift lead, supervisor, or head coach.
• Experience teaching someone a task and holding them accountable for it.
• Ability to upsell or ask for the sale.
• Comfort setting up and troubleshooting technology such as cameras, laptops, Wi-Fi, and streaming apps.
• Calm under pressure and able to correct someone directly without making it personal.
• Availability for every game night at the assigned location, roughly 6 p.m. to midnight, including weekends, and for the full night on-site.
• A genuine relationship with basketball through playing, coaching, refereeing, or organizing.
• Reliable transportation.

Responsibilities

• Arrive before the first game and lead the crew in setting up the gym according to the site map, including courts, scorer’s tables, check-in, and brand fixtures; assign named staff to tasks, verify the setup checklist, and sign off before the Launch Meeting.
• Lead gym breakdown, ensuring equipment is counted, fixtures are packed, and the venue is left as expected.
• Ensure Game Day Operators set up BallerTV on every court; verify streams are live before the first tip-off, monitor them during the night, have operators restore dropped streams promptly, and log issues.
• Teach Game Day Operators to set up and troubleshoot streaming so the process does not depend on one person.
• Assign roles and rotations for Game Day Operators, Referees, Athlete Highlight Specialists, and media staff; redeploy staff for forfeits and no-shows, and keep check-in staffed and moving.
• Address overdue athlete balances before play and escalate issues that are not easily resolved to the League Manager.
• Keep games starting on time and alert the League Manager in advance if a game is likely to start late.
• Take charge of the crew and league-night operations when the League Manager is off-site, including making forfeit calls, sending idle staff home when appropriate, and maintaining on-time starts.
• Document recurring staff performance issues and escalate them to the League Manager; coach staff on the spot when a mistake happens twice and escalate after the third occurrence.
• Train staff by demonstrating tasks, observing them perform, and checking their work; uphold standards for uniforms, positions, focus, branding, and phone use; give each staff member specific nightly feedback and run shadow shifts for new crew.
• Complete scoresheets and photo verification and provide them to the League Manager so reporting is completed within four hours of the final game.
• Confirm recorded staff hours match who worked and send an end-of-night crew report covering performance, issues, and fixes.
• Serve as the first point of contact for operational questions from crew and venue staff; settle crew disputes when possible and involve the League Manager for unresolved disputes, injuries, venue conflicts, or captain complaints.
• When the League Manager is off-site, connect with drop-in athletes, ensure they have a positive experience, and encourage them to become league-night athletes.

Benefits

• Highly competitive pay and uncapped commission
• Growth and mentorship opportunities
• Professional development budget
• Paid Time Off
• Paid Sick Leave
• Opportunity to play Brodie League for free
• Opportunity to work for an organization at the intersection of sports, fashion, and technology

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed