Game Day Operator (Boston)

Brodie Rec League • Middleton, MA

20h • Onsite

About The Position

The Game Day Operator runs the court and welcomes athletes on game nights at Brodie Rec. League™ locations in Boston, Walpole, Peabody, and Downtown. Depending on the assignment from the Game Day Lead, the operator works at the score table, check-in, or on the floor helping set up the gym. The role ensures games are accurate, on time, and streamed, while helping athletes feel welcomed throughout the night. The League Manager hires, schedules, and develops operators; the Game Day Lead trains them and leads them on the floor. The role can lead to floor leadership.

Operators manage scoring, game timing, shot clocks, fouls, timeouts, possession arrows, substitutions, and scoresheets. They set up and monitor BallerTV streams, greet and assist athletes, support check-in, maintain game schedules, and help keep games fair and on time. They also help set up and break down the gym, rotate between assignments as needed, and promptly escalate disputes, equipment failures, injuries, fights, emergencies, and roster issues to the appropriate lead or manager.

Operators are expected to arrive at the venue's call time, wear the full Brodie uniform, be on time, and carry a walkie. Training, a shadow shift, and certification must be completed before the first solo shift. The position is permanent part-time, on site for game nights, which are roughly 6 p.m. to midnight and include weekends. Compensation is $15 USD per hour.

Requirements

• Experience in a customer-facing, fast-paced setting such as hospitality, retail, events, fitness, or recreational sports.
• A real relationship with basketball through playing, coaching, refereeing, scorekeeping, or organizing, and enough knowledge to follow calls and answer rules questions.
• Accuracy under pressure, including maintaining a clock, scoresheet, and stream during close games while remaining neutral when players push back.
• Outgoing and comfortable initiating conversations with unfamiliar people, greeting them, and remembering names.
• Comfort with technology, including tablets, phones, and streaming apps, and ability to troubleshoot before asking for help.
• Availability for game nights at the assigned venue, roughly 6 p.m. to midnight, including weekends; must be on site for the full shift and have reliable transportation.

Nice To Haves

• Scorekeeping, timekeeping, refereeing, or event staffing experience.

Responsibilities

• Run the score table, accurately maintaining the scoreboard, BallerTV iPad, and scoresheet, including the score, clock, shot clock, team fouls, timeouts, possession arrow, substitutions, and timing rules.
• Set up BallerTV on the assigned court before the first tip-off, have the stream live two minutes before tip, monitor it throughout the game, and troubleshoot stream interruptions; contact the Game Day Lead if the stream is not restored in about 30 seconds.
• Welcome athletes and assist with check-in, including checking athletes in, handing out jerseys, answering questions, and greeting teams before, between, and after games.
• Direct drop-in players and spectators to the League Manager.
• Give every team at least five minutes of warm-up and start games on time, never early.
• Check scoresheets for overdue balances and players not on the roster; do not check in such players, inform the referees, and contact the Game Day Lead.
• Defer forfeit and roster decisions to the League Manager or, when that manager is off site, the Game Day Lead.
• Help set up the gym according to the site map, including courts, score tables, check-in, and brand fixtures, as assigned by the Game Day Lead.
• At the end of the night, return equipment and completed scoresheets, clear the court, take down and store banners, and confirm with the Game Day Lead before clocking out.
• Rotate between the score table, check-in, and floor assignments as directed so every court is covered and the entrance remains staffed.
• Stop the clock and contact the Game Day Lead about disputed scores, equipment failures, ejections, or players not on the scoresheet; stop play and get the League Manager immediately for injuries, fights, and emergencies.
• Wear the full Brodie uniform, arrive on time, carry a walkie, remain neutral during play, keep only water at the table, and keep personal phones away except to check the stream.
• Complete training, a shadow shift, and certification before the first solo shift, and take feedback from the Game Day Lead on the spot.

Benefits

• Growth and mentorship opportunities.
• Paid time off in accordance with state minimums.
• Paid sick leave in accordance with state minimums.
• Paid health coverage in accordance with state minimums.
• Further details about the full benefits package will be provided during the interview process.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed