Game Day Operator (Boston)

Brodie Rec League•South Walpole, MA

1d•$15 - $15•Onsite

About The Position

The Game Day Operator runs the court and welcomes athletes on game night. Depending on the assignment from the Game Day Lead, the operator may work at the score table, check-in, or on the floor helping set up the gym. The role ensures games are accurate, on time, and streamed, while providing athletes with a welcoming experience. The League Manager hires, schedules, and develops operators; the Game Day Lead trains and leads them on the floor. Running a court to the Brodie Standard can lead to floor leadership. Operators keep the score, clock, shot clock, fouls, timeouts, possession arrow, substitutions, and official scoresheet accurate. They set up and monitor the BallerTV stream, troubleshoot interruptions, and contact the Game Day Lead when needed. They greet athletes and teams, handle check-in and jerseys when assigned, answer questions, and direct drop-in players and spectators to the League Manager. The role also includes giving teams at least five minutes to warm up, starting games on time but never early, checking scoresheets for overdue balances and unrostered players, and escalating issues rather than making forfeit or roster decisions. Operators help set up and break down the gym, move between assigned duties as the crew rotates, and promptly escalate disputes, equipment failures, injuries, fights, and emergencies. They are expected to wear the full Brodie uniform, arrive on time, carry a walkie, remain neutral during play, follow table rules, complete training and certification before a solo shift, and accept on-the-spot feedback.

Requirements

Experience in a customer-facing, fast-paced setting such as hospitality, retail, events, fitness, or recreational sports.
A real relationship with basketball through playing, coaching, refereeing, scorekeeping, or organizing, and enough knowledge to follow calls and answer rules questions.
Accuracy under pressure, including maintaining a correct clock, scoresheet, and stream during close games while remaining neutral when players push back.
Outgoing and comfortable initiating conversations with unfamiliar people, greeting them, and remembering names.
Comfort with technology, including tablets, phones, and streaming apps, and ability to troubleshoot before seeking help.
Availability for game nights at the assigned venue, roughly 6 p.m. to midnight, including weekends; must be onsite for the full shift and have reliable transportation.

Nice To Haves

Scorekeeping, timekeeping, refereeing, or event staffing experience is a strong asset.

Responsibilities

Operate the scoreboard and clock; keep the BallerTV iPad and official scoresheet accurate, including shot clock, fouls, timeouts, possession arrow, substitutions, and timing rules.
Set up the BallerTV stream before the first game, confirm it is live at tip-off and halftime, monitor it throughout the game, and troubleshoot interruptions or contact the Game Day Lead.
Welcome athletes and teams, conduct check-in and distribute jerseys when assigned, answer questions, learn captains’ names, and engage with players and fans.
Give each team at least five minutes of warm-up and start games on time, never early.
Check scoresheets for overdue balances and unrostered players, prevent those players from checking in, and inform the referees and Game Day Lead as directed.
Help set up the gym according to the site map and assignments, then return equipment and scoresheets, clear the court, store banners, and confirm with the Game Day Lead before clocking out.
Rotate between score table, check-in, and floor duties as assigned to ensure every court is covered and the door is staffed.
Stop the clock and promptly escalate disputed scores, equipment failures, ejections, or players missing from the scoresheet; stop games and get the League Manager for injuries, fights, and emergencies.
Follow Brodie standards for uniform, punctuality, walkie use, neutrality, table conduct, personal phone use, training, shadowing, certification, and feedback.