Game Day Lead (Seattle)

Brodie Rec League•Newcastle, WA

4h•Onsite

About The Position

The Game Day Lead runs game-night operations so the League Manager can focus on relationships with captains, players, and fans. The role owns gym setup and breakdown, live streaming across courts, staff assignments and performance, on-time game starts, and night-end reporting. The Game Day Lead teaches and coaches the crew to meet the Brodie Standard, delegating work and checking its completion rather than taking over tasks. When the League Manager is off-site, the Game Day Lead is in charge of league-night operations and the crew, including engaging drop-in athletes and helping convert them into league-night athletes. The position reports to the League Manager and is described as a direct path to League Manager.

Requirements

At least one year leading or supervising people in events, hospitality, retail, fitness, or sports operations, such as as a shift lead, supervisor, or head coach.
Experience teaching someone a task and holding them accountable for it.
Ability to upsell or ask for a sale.
Comfort setting up and troubleshooting technology such as cameras, laptops, Wi-Fi, and streaming apps before seeking help.
Calm under pressure and able to correct someone directly without making it personal.
Availability for every game night at the assigned location, roughly 6 p.m. to midnight, including weekends, and ability to remain on-site for the full night.
A real relationship with basketball through playing, coaching, refereeing, or organizing.
Reliable transportation.

Responsibilities

Set up the gym with the crew according to the site map, assign tasks to named staff, check the setup checklist, and sign off before the Launch Meeting.
Lead gym breakdown, count equipment, pack fixtures, and leave the venue as expected.
Ensure BallerTV is set up and streaming on every court before the first game; monitor streams during the night and have Game Day Operators restore and log any interruptions.
Assign roles and rotations to Game Day Operators, Referees, Athlete Highlight Specialists, and media staff; redeploy staff when there are forfeits or no-shows and keep check-in staffed.
Handle overdue athlete balances before play and escalate issues that are not easily resolved to the League Manager.
Keep games starting on time and notify the League Manager in advance if a game is likely to start late.
Take charge of the crew and league-night operations when the League Manager is off-site, make forfeit calls when teams do not show, and send idle staff home when appropriate.
Teach staff their roles, observe their work, check completion, uphold standards, coach mistakes, document recurring performance issues, and run shadow shifts for new crew.
Give each staff member specific feedback each night and document and escalate performance issues to the League Manager as directed.
Complete scoresheets and photo verification and deliver them to the League Manager so reporting is completed within four hours of the final game.
Verify staff hours against who actually worked and send an end-of-night crew report covering performance, issues, and fixes.
Act as the first point of contact for operational questions and settle crew disputes where possible; involve the League Manager for unresolved disputes, injuries, venue conflicts, or captain complaints.
When the League Manager is off-site, connect with drop-in athletes, support their experience, and work to convert them into league-night athletes.