Game Day Lead (Mountainside | Fairfield)

Brodie Rec League•Fairfield, NJ

2d•$22 - $28•Onsite

About The Position

The Game Day Lead manages game-night operations at the gym so the League Manager can focus on relationships with captains, players, and fans. The role oversees setup, staffing, live streams, game timing, staff performance, and nightly closeout, ensuring operations meet the Brodie Standard. When the League Manager is off-site, the Game Day Lead is in charge of league-night operations and the crew, including supporting drop-in athletes and converting them into league participants. This position reports to the League Manager and is described as a direct path to League Manager.

Requirements

At least one year leading or supervising people in events, hospitality, retail, fitness, or sports operations.
Experience teaching someone a task and holding them accountable for it.
Ability to upsell or ask for the sale.
Comfort with setting up and troubleshooting technology such as cameras, laptops, Wi-Fi, and streaming apps.
Ability to remain calm under pressure and correct people directly without making it personal.
Availability for every game night at the assigned location, roughly 6 p.m. to midnight, including weekends, and to remain on site for the full night.
A relationship with basketball through playing, coaching, refereeing, or organizing.
Reliable transportation.

Responsibilities

Set up the gym with the crew according to the site map; assign named owners to tasks, verify setup against the checklist, and sign off before the Launch Meeting.
Oversee breakdown, including counting equipment, packing fixtures, and leaving the gym as required by the venue.
Ensure BallerTV is set up and live on every court before the first tip-off; monitor streams, coordinate troubleshooting and restoration, and log outages.
Assign roles and rotations for Game Day Operators, Referees, Athlete Highlight Specialists, and media staff; redeploy staff when there are forfeits or no-shows and keep check-in staffed and moving.
Address overdue balances before athletes play and escalate issues that are not easily resolved to the League Manager.
Keep games starting on time and notify the League Manager in advance when a game is expected to start late.
When the League Manager is off-site, take charge of the night and crew, make forfeit calls, and send idle staff home when appropriate; document recurring performance issues and escalate them to the League Manager.
Train staff by demonstrating tasks, observing their work, checking results, running shadow shifts for new crew, and providing specific feedback each night.
Maintain staff standards for uniforms, positions, focus, branding, and phone use; coach repeated mistakes and document and escalate issues as specified.
Complete scoresheets and photo verification and deliver them to the League Manager so reporting is completed within four hours of the final game.
Confirm staff hours reflect who actually worked and send an end-of-night crew report covering performance, issues, and fixes.
Serve as the first point of contact for operational questions from crew and venue staff; settle disputes when possible and involve the League Manager for unresolved disputes, injuries, venue conflicts, or captain complaints.
When the League Manager is off-site, connect with drop-in athletes, support their experience, and convert them to league-night athletes.