Game Day Event Staff - Bakersfield Condors
About The Position
We are looking for great team members to join our Game Day Staff! This is a Part-Time position focused on executing all things "Condors" on game and event nights, from Merchandise, to Promotions Team, to Mascot Support, and much more. Available Positions in a Game Day Staff role: Merchandise Associates: Merchandise Associates will act as a salesperson for the Bakersfield Condors during home games. They will be responsible for selling retail items to Condors fans, ringing up purchases on Clover POS machines, stocking, and organizing merchandise inventory. Individuals working the merchandise booth should be able to help increase sales volume and have the ability to stimulate interest and entice customers to make a purchase. Condors Promotions Team: The Condors Promotions Team displays the ultimate Bakersfield Condors spirit and is responsible for getting Condors fans energized, excited, and entertained at each home game and select events throughout the community. Promo Team members play an integral role in the Condors fan experience by greeting each fan with enthusiasm, hosting on-ice contests, throwing t-shirts/promo items, handing out prize coupons, assisting in sponsored aspects of the game, and representing the organization at the highest level. Additional opportunities for Condors Promotions team to work outside of home games include: pocket schedule deliveries to businesses, community appearances, and select Condors special events. Mascot Bodyguards: The Bakersfield Condors are looking for individuals that will serve as the personal security for our mascots. Bodyguards will travel around the arena with the mascot and escort them to promotions at designated times. A bodyguard should have a good professional attitude and situational awareness. Chuck A Puck: Sell foam pucks during the first two periods Part of on-ice promotional team during intermission Assist in the clean-up of Chuck-A-Puck’s during the intermission Handle cash transactions Assist with arena clear outs on certain nights Kids Zone: Supervise children in Kids Club area Prevent problems and resolve conflicts as needed Share information with fans about the Kids Club and what it includes Handle cash transactions when Kids Club Memberships are purchased Assist with arena clear outs on certain nights
Requirements
- Additional hours for set up and tear down of concourse merchandise stands pre-game and post-game
- Capable of lifting and moving products
- Ability to effectively communicate with co-workers, subordinates, and fans in a professional manner
- Able to complete basic math calculations when filling out merchandise inventory information or dealing with customer transactions
- Able to handle minor complaints and suggestions from our guests in a calm and professional manner
- Able to learn and operate a cash register and credit card machine quickly and efficiently at the same time as interacting with customers
- Experience working in a face to face or customer service role preferred
- Ability to greet fans with the highest level of enthusiasm and energy
- Must be comfortable approaching fans and engaging in conversation, especially when finding intermission contestants
- Must be comfortable in front of large crowds and in one-on-one settings interacting with fans and providing exceptional customer service
- Ability to participate in on-ice activities
- Ability to closely follow a promotions script
- Must be available for all Condors home games of the 2026/2027 season
Responsibilities
- Actively engage with fans on the concourse and promote the Bakersfield Condors brand and merchandise
- Handle monetary transactions
- Maintain retail presentation standards and restock merchandise items as needed
- Present excellent sales service to ensure customer satisfaction
- Provide assistance and information about products
- Perform other duties as assigned by the Game Day Manager and Merchandising Manager
- Escort mascot around the arena
- Protect the costume and person from harmful acts
- Assure that mascot appears to promotions on time
- Time management pre-game and in-game mascot appearances
- Sell foam pucks during the first two periods
- Part of on-ice promotional team during intermission
- Assist in the clean-up of Chuck-A-Puck’s during the intermission
- Handle cash transactions
- Assist with arena clear outs on certain nights
- Supervise children in Kids Club area
- Prevent problems and resolve conflicts as needed
- Share information with fans about the Kids Club and what it includes
- Handle cash transactions when Kids Club Memberships are purchased
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
