Day of Game Staff

San Francisco Giants • Scottsdale, AZ

3d • Onsite

About The Position

The San Francisco Giants are hiring a part-time Day of Game Staff Member for February–March 2027. This role serves as an ambassador for the organization and provides customer service to guests and teammates during Giants Spring Training. The staff member works closely with the Giants Ticket Office and Spring Training Operations team, proactively greeting and assisting guests and listening attentively in interactions.

The position is based at Scottsdale Stadium, 7408 E. Osborn Road, Scottsdale, Arizona. It reports to the Senior Manager, Spring Training Operations. The role supports stadium operations and guest services during home Spring Training games, helping provide a safe, clean, and family-friendly ballpark experience.

Requirements

• Positive attitude and passion for customer service.
• Ability to multitask and work in a fast-paced environment.
• Ability to stand for long periods and walk up and down stairs easily.
• Strong written and verbal communication and interpersonal skills.
• Comfort with conflict resolution and problem-solving.
• Comfort using technology such as computers, smartphones or tablets, ticket-scanning devices, and radios.
• Ability to work at least 75% of San Francisco Giants home Spring Training games.

Responsibilities

• Provide excellent customer service to fans and represent the San Francisco Giants.
• Welcome and assist fans by providing directions, stadium information, and support for a positive ballpark experience.
• Respond to guest concerns, resolve issues promptly and professionally, and escalate issues to supervisors when necessary.
• Monitor assigned areas to maintain a safe, clean, and family-friendly environment throughout Scottsdale Stadium.
• Provide guidance on stadium policies, including prohibited items, re-entry, accessibility services, and lost and found, and ensure policies and procedures are followed.
• Support security operations by observing fan behavior, reporting potential issues, and helping enforce stadium rules.
• Assist with crowd management during entry, exit, and peak traffic times to help ensure safe and efficient fan flow.
• Help with other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed