Furniture Sales Associate

Raymour and Flanigan•Poughkeepsie, NY

About The Position

At Raymour & Flanigan, the company emphasizes supporting and developing its employees so they can provide strong customer service. In this role, the Sales Consultant helps customers choose furniture for their homes through consultative selling, customer engagement, and needs assessment. The associate creates personalized buying experiences that support customer satisfaction and sales conversion. The role involves building a customer base through relationships with new and existing customers, prospecting, lead generation, and ongoing relationship management. The associate identifies opportunities for upselling and cross-selling in ways that enhance the customer experience. Success requires building trust, delivering strong service, and meeting goals in a fast-paced, team-oriented environment. The position offers unlimited earning potential, with annual earnings listed as $65,000–$100,000, and a performance-based $5,000 sign-on bonus. The company also offers health benefits, a 401(k) with company match, discretionary profit sharing, PTO, paid training, career advancement opportunities, and a supportive team-focused culture. Sales experience is not required; relevant experience may come from retail, hospitality, restaurants, service, teaching, or other customer-focused work. Candidates must be authorized to work in the U.S. without visa sponsorship, now or in the future.

Requirements

Passion for customer service and creating a positive customer experience.
Strong listening skills and a consultative approach.
Experience connecting with customers through retail, hospitality, service, sales, or another customer-focused environment.
Confidence guiding customer decisions, closing sales, navigating conversations, and respectfully overcoming objections.
Interest or experience in building relationships that encourage repeat business and client relationship management.
Comfort working toward sales quotas, KPIs, or other performance metrics.
Flexibility to work a retail schedule, including evenings, weekends, and holidays.
Comfort with technology and learning new tools.
Must be authorized to work in the U.S. without sponsorship now or in the future.

Nice To Haves

Sales experience.
Experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Responsibilities

Help customers identify and select furniture for their homes through consultative selling and needs assessment.
Create personalized buying experiences that promote customer satisfaction and sales conversion.
Build relationships with new and existing customers and manage ongoing customer relationships.
Participate in client prospecting and lead generation.
Identify opportunities for upselling and cross-selling in ways that enhance the customer experience.
Build customer trust, deliver strong service, and consistently work toward goals in a fast-paced, team-oriented environment.