Funeral Director/Embalmer
About The Position
The Funeral Director/Embalmer manages all phases of funeral arrangements, from setting up services through final disposition. The role involves frequent travel between markets such as Los Angeles, Santa Barbara, Chico, and/or Sacramento, and requires comfort with driving and travel of up to 70%. The position meets with client families to arrange personalized funeral services and supports a high-quality family experience. It also oversees service teams, handles funeral and embalming duties as needed and within applicable licensing, completes related documentation, conducts services, and leads post-service follow-ups.
Requirements
- Current state licensure for funeral directing and embalming.
- Self-motivated and energetic.
- Strong oral and written communication skills.
- Caring, empathetic, and committed to providing best-in-class customer service.
- Sensitivity to and knowledge of different philosophical systems and religions.
- Knowledge of basic principles, values, ethics, ways of thinking, customs, and practices, and their impact on human culture.
- Knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Valid state-issued driver's license with a clear driving record.
- Comfort with driving and travel of up to 70%.
Responsibilities
- Present client families with all service and merchandise options.
- Maintain open and effective communication and accurate, timely client files to support location efficiency.
- Participate in community events, groups, organizations, and relationships as assigned to help improve market share.
- Carry out other assigned projects and duties, such as car washing, building or equipment repair, and pre-need arrangement planning.
- Oversee Team Members participating in services and ensure they understand their roles and represent the location professionally.
- Communicate successful performance and areas needing improvement to appropriate Team Members.
- Work on-call/first call in an assigned rotation, including by phone or in person at hospitals, hospices, and residences.
- Transfer decedents and, as needed and permitted by applicable licensing, embalm, dress, cosmetize, casket, and prepare the deceased according to family instructions.
- Meet with client families to listen, educate, and arrange personalized funeral services.
- Complete tasks and details arising from arrangement conferences.
- Complete permits, certificates, and other required paperwork accurately and promptly in compliance with relevant laws and regulations.
- Conduct and attend funeral services regularly.
- Lead post-service follow-ups as needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
