Funeral Arranger

Service Corporation International•Atascadero, CA

5d•$21 - $27•Onsite

About The Position

The Funeral Arranger serves client families during funerals, visitations, and interment. The role helps carry out choices made by families or their legal representatives regarding funeral services, final disposition of the body, and memorialization. It provides compassionate, exemplary customer service and ensures families’ needs are met directly or through appropriately licensed individuals. The position arranges, conducts, and directs bereavement rites; assists with service logistics and funeral vehicles; provides aftercare when the Family Service Counselor is absent; completes service-related documents and online entries; and supports general office, facility, vehicle, property, and inventory needs. It also ensures compliance with applicable licensing authorities and regulations.

Requirements

High school diploma or equivalent.
At least 3 years of related experience as a Funeral Assistant.
Current state- or province-issued driver’s license with an acceptable driving record.
Basic knowledge of customs of religious and fraternal organizations.
Knowledge of computers and some software, including the MS Office Suite.
High level of compassion and integrity.
Good communication skills.
Problem-solving skills.
Ability to multitask and set priorities.
Detail oriented.

Responsibilities

Arrange, conduct, and direct bereavement rites, including funeral and memorial ceremonies, professionally and in accordance with company policies and procedures.
Confirm authorization to proceed with service arrangements.
Inform client families about special recognition and services available for veterans and ensure selected services are delivered.
Assist with funeral services by coordinating parking, ushering, driving funeral vehicles, helping at chapel, church, and cemetery services, delivering flowers, caskets, urns, photographs, and personal keepsakes, and setting up and removing chairs.
When the Family Service Counselor is absent, provide aftercare by delivering documentation and stationery and sharing information about insurance, health benefits, pensions, and pre-arrangements for next of kin.
Share potential pre-need referrals with Family Service Counselors.
Ensure adherence to applicable professional, municipal, state or provincial, and federal licensing authorities, rules, and regulations.
Prepare and accurately complete documents and online entries related to services, cremations, and maintenance.
Assist with general office duties, including answering phones and preparing reports as necessary.
Assist with maintenance of vehicles, the facility, and property.
Receive caskets and other funeral home supplies and place them into inventory.
Ensure refreshments are available where permitted by law.