Fulfillment Manager

Good Day Farm • Baton Rouge, LA

2d

About The Position

The Fulfillment Manager oversees warehouse operations, including intake and inventory of finished goods and their distribution across the state. The role monitors inventory and shipments, maintains sales and state-tracking system records, supports invoice reconciliation, and ensures daily deliveries and required audits are completed. It also involves coordinating with sales, dispensary, compliance, accounting, and fulfillment teams; maintaining delivery vans; and reporting inventory, intake, and ready-for-sale information to upper management.

The manager supervises employees by managing attendance and performance, conducting reviews, and providing coaching, support, and corrective action. The position requires maintaining product compliance with ABC regulations and company policies, keeping current with BioTrack, Metrc, and LeafLink software updates, and handling other assigned duties.

Requirements

• Must be able to obtain a state medical marijuana badge and pass a background check.
• Effective and professional communication with the GDF team.
• Ability to accurately track inventory and create reports.
• Ability to organize, multitask, and prioritize.
• Mathematical aptitude and strong attention to detail and data.
• Ability to perform under high-pressure situations and work in a fast-paced, high-stress environment.
• Self-motivated, focused, organized, and able to multitask.
• Positive attitude, strong work ethic, and a team-player attitude.
• Available to work weekends and holidays as needed.
• Reliable transportation.
• Bachelor’s degree, or experience may be substituted for a degree.
• Two to four years of experience in warehouse, distribution, or inventory control.
• Proven experience as a warehouse or inventory manager, or in a similar position.
• Working knowledge of a warehouse management system (WMS).
• Ability to lift and carry up to 50 pounds.
• Ability to perform the listed physical activities and work in the described environmental conditions, including sitting or standing for up to 12 hours at a time.

Nice To Haves

• Cannabis experience preferred.

Responsibilities

• Oversee warehouse operations, including intake of finished goods and distribution across the state.
• Record daily deliveries and shipments to reconcile inventory.
• Collaborate with staff to help meet business goals and report stock levels and issues to upper management.
• Develop ways to optimize inventory control procedures.
• Communicate sales-platform updates and changes to the sales team.
• Oversee daily deliveries and manage necessary changes.
• Update BioTrack, Metrc, and LeafLink invoices as needed.
• Assist with uploading products to LeafLink.
• Communicate delivery issues with dispensary teams and provide updated invoices when a rejection or return occurs.
• Maintain product compliance with ABC regulations and company policies.
• Ensure daily and weekly audits of LeafLink and BioTrackTHC/Metrc are completed.
• Stay current with BioTrack, Metrc, and LeafLink software updates.
• Complete daily intake reports for upper management and prepare weekly reports of Ready for Sale items, noting discrepancies.
• Communicate questionable issues to the compliance team.
• Ensure maintenance is completed on delivery vans.
• Communicate invoice discrepancies to accounting and update invoices to assist with reconciliation.
• Assist vault and fulfillment supervisors with tasks as needed.
• Manage employee attendance, performance, and adherence to company standards, policies, and procedures.
• Conduct employee reviews and provide coaching, support, and corrective action as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager