Warehouse & Fulfillment Manager

Lanco Group of Companies • Hazel Crest, IL

2d

About The Position

The Warehouse and Fulfillment Manager leads and optimizes warehouse operations to support efficient order fulfillment and exceptional customer service. The role oversees warehouse leads and staff, manages fulfillment processes, and drives productivity initiatives to improve operational performance and mitigate losses across the network.

The position also manages inventory storage and shipping and receiving activities, including transfers, kit assembly jobs, quarantined inventory, and cycle counts. It ensures accurate and timely inbound and outbound shipment processing, coordinates with carriers and logistics partners as needed, and establishes standardization and inventory controls to reduce shrinkage and losses.

The job description notes that it is not a comprehensive listing of duties and that activities and responsibilities may change at any time, with or without notice. Lanco is an equal employment opportunity employer and makes employment-related decisions without discrimination based on protected characteristics under applicable law.

Requirements

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 3–5 years of experience in warehouse management.
• Demonstrated leadership experience in a manufacturing or warehouse environment.
• Strong knowledge of warehouse operations, inventory management principles, and logistics processes.
• Ability to drive productivity and operational improvements, with a focus on customer service and profitability.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in warehouse management software systems and Microsoft Office Suite.

Nice To Haves

• 5+ years of experience in warehouse management, with demonstrated leadership experience in a manufacturing or warehouse environment.
• Forklift certification.
• Knowledge of OSHA regulations.

Responsibilities

• Lead and manage warehouse leads and team members, providing guidance, coaching, and support to align their work with operational goals and objectives.
• Oversee picking, packing, and shipping of aftermarket parts, ensuring accurate and timely order processing.
• Manage refacing activities to keep inventory organized and storage efficient, while optimizing space utilization and accessibility.
• Manage shipping and receiving operations, including transfers in and out, kit assembly jobs, quarantined inventory (QUAR), and cycle counts.
• Ensure timely and accurate processing of inbound and outbound shipments, coordinating with carriers and logistics partners as needed.
• Drive standardization initiatives to mitigate shrinkage and losses across the network by implementing inventory controls and enforcing operational standards and procedures.
• Implement productivity improvements to enhance fulfillment efficiency and throughput, optimize resource allocation and workflows, support timely customer deliveries, and improve cash flow.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager