Fulfillment & Warehouse Manager

CJK Group•Hanover, PA

1d•Onsite

About The Position

The Fulfillment & Warehouse Manager manages and supports employees at Sheridan’s Oriskany, NY Distribution Center. The role oversees staff scheduling and daily production activities, adjusting work assignments as needed to meet performance expectations and satisfy internal and external customers. The manager leads and mentors employees, coordinates training and performance feedback, addresses behavioral issues, and communicates with employees, management, and the home office. The position also coordinates equipment maintenance and helps enforce company and safety policies. This role requires daily physical presence in the distribution center and may involve standing on the production floor, assisting with tasks, and using a computer. The manager must be able to navigate the entire facility and lift up to 50 pounds.

Requirements

High school diploma or GED.
Prior warehousing and supervisory experience.
Effective interpersonal skills.
Proficiency with Microsoft Office programs.
Ability to work additional hours as required.
Ability to work independently and follow written and verbal instructions.
Strong organizational skills and excellent verbal communication skills.
Ability to represent management decisions professionally and positively.
Ability to manage daily, changing priorities.
Ability to access and navigate the entire distribution center; daily physical presence is required.
Ability to stand for long periods while training or assisting with production-floor tasks.
Ability to bend, twist, push, pull, and carry as needed.
Ability to use a keyboard accurately and to sit for prolonged periods at a desk while working on a computer.
Ability to lift up to 50 pounds.

Nice To Haves

Three years of training or supervisory experience.
Powered Industrial Truck operation experience; training will be provided if necessary.

Responsibilities

Manage workflow, delegate tasks, and oversee employees’ day-to-day performance.
Use warehouse operating and inventory systems as necessary.
Provide leadership and mentorship and maintain a positive work environment.
Organize and coordinate new-hire training, set goals, and create advancement opportunities for employees.
Provide timely, constructive performance feedback and evaluations, including tracking KPIs.
Address employee behavioral issues promptly and according to company policy.
Coordinate work and vacation schedules based on customer and departmental needs.
Respond promptly to inquiries and requests from the home office.
Coordinate necessary equipment maintenance.
Maintain open communication with employees and management, set a proper example, and apply company policies as defined in the Employee Handbook.
Complete other tasks as defined by management.
Follow and enforce required safety procedures, including PPE and ergonomics requirements.
Complete required monthly manager safety audits and perform work in a manner that protects employee health and safety.