Fulfillment and Operations Enablement Manager

Best Buy • Richfield, MN

5d • $81,900 - $146,050

About The Position

As Fulfillment and Operations Enablement Manager, you will shape and advance Best Buy's Fulfillment & Operations strategy by leading initiatives that improve customer experience, strengthen operational performance, and build organizational capabilities. You will translate strategy into operational planning, bring clarity to ambiguity, and turn complex opportunities into actionable plans and measurable outcomes. You will challenge assumptions, identify risks and dependencies, and help leaders make informed decisions. Through strong cross-functional partnerships across the enterprise, you will advance strategic priorities and accelerate business results.

Requirements

• At least 5 years of experience in strategy, business operations, consulting, program management, or a related field.
• Demonstrated curiosity and a growth mindset, including willingness to challenge assumptions, ask thoughtful questions, explore new ideas, and continuously seek opportunities to improve processes, performance, and customer outcomes.
• Strong collaboration, communication, problem-solving, and influencing skills, with exceptional attention to detail.

Nice To Haves

• Bachelor’s degree in business management, supply chain management, or project management.
• At least 1 year of experience in a large global consumer-oriented business in the retail industry, supply chain, consulting, and/or a multi-channel/multi-brand business.
• Experience leveraging AI-powered productivity tools, such as Microsoft Copilot.

Responsibilities

• Lead strategic initiatives from planning through delivery, ensuring customer, operational, and organizational outcomes across Fulfillment & Operations.
• Apply enterprise thinking to identify cross-functional impacts, align stakeholders, and connect priorities to drive business outcomes.
• Create and maintain executive-ready materials, including strategy presentations, business reviews, roadmaps, scorecards, and performance updates.
• Leverage data and insights to identify trends, uncover opportunities, and inform recommendations for leadership decision-making.
• Identify, engage, and leverage enterprise experts and functions to support effective and sustainable change.
• Lead others through the change process and help them understand the value and opportunity of the change.
• Anticipate and proactively adapt when priorities evolve or shift, including in ambiguous situations.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources based on eligibility.
• Intermittent or reduced-schedule leave for certain medical or family care leaves.
• Paid time off (vacation or PTO) for full-time and part-time employees, subject to applicable eligibility factors.
• Incentive pay for eligible roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed