Fueling Operations Manager - ITP

Menzies Aviation Careers•Austin, TX

1d•Onsite

About The Position

The Fueling Operations Manager is fully responsible for station operations at Austin-Bergstrom International Airport, including ITP Fueling and GSE Fueling services. The role coordinates fueling and defueling activities, ensuring workers and equipment are available to provide efficient customer service. It reviews flight schedules and operational data to plan work, evaluates operating methods and facilities, and recommends ways to improve service efficiency. The manager leads and motivates teams, maintains safety and security systems, risk assessments, inspections, audits, training programs, processes, and service delivery, and implements company policies and procedures. The role also maintains equipment records and monitors vehicle registration and hour-meter programs; establishes work procedures and schedules; mentors employees; and may interview, hire, train, evaluate, reward, or discipline employees and address complaints and problems. The position requires compliance with aviation, workplace safety, security, and company requirements, including mandatory training and reporting hazards or incidents. Employees must be available to work variable shifts, including weekends and holidays. The work may take place outdoors and around moving mechanical parts, high voltages and pressures, loud noise, fumes, airborne particles, and hazardous substances. Physical duties include standing, walking, climbing or balancing, handling tools and controls, operating large pipeline valves, digging and shoveling, debris removal, and lifting up to 70 pounds. The posting also includes maintenance and inspection duties for filters, pumps, valves, tanks, pressure controls, metering and gauging equipment, and company vehicles, as well as troubleshooting and repairing related equipment and systems. These duties are described as performed under daily supervision of the Maintenance Manager, with assistance from the Station Manager.

Requirements

Bachelor's degree from a four-year college or university, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
Excellent leadership and people-management skills.
Experience in business development, sales, commercial negotiation, and pricing.
Extensive management and/or support-service experience, preferably in in-to-plane fueling or ground-equipment fueling.
Strong communication and interpersonal skills, with confidence to influence and present at all levels.
Must have the requisite employment authority to work in the United States.
Must be at least 18 years of age.
Must pass a pre-employment physical test and drug screen.
Must hold a current valid U.S. driver's license.
Must be able to proficiently read, write, and speak English.
Must pass an FBI background check and obtain a U.S. Customs seal.
Must be available and flexible to work variable shifts, including weekends and holidays.
Ability to learn quickly and understand and carry out oral and written instructions, requesting clarification when needed.
Strong interpersonal skills and ability to work as part of a team and build relationships.
Must be comfortable lifting 70 pounds.
Must meet the physical demands of the job, including operating large pipeline valves and performing tasks involving standing, walking, reaching, climbing or balancing, digging, shoveling, and debris removal.

Responsibilities

Take full responsibility for all aspects of station operations, including ITP Fueling and GSE Fueling services.
Review incoming-flight schedules and related data to plan operational work activities.
Direct and coordinate fueling and defueling operations, ensuring workers and equipment are available.
Analyze operating reports and inspect facilities and equipment to assess the effectiveness of methods and their condition.
Prepare recommendations to improve the efficiency of fueling services.
Investigate accidents and recommend measures to prevent recurrence.
Lead and work with the senior team to maintain effective safety and security systems, risk assessments, inspections, audits, training programs, operational processes, and service delivery.
Implement company policies and procedures and promote sound safety, security, and people-management practices.
Lead and motivate teams to deliver quality and productivity.
Maintain equipment records and monitor vehicle registration and hour-meter programs.
Determine work procedures, prepare work schedules, and expedite workflow.
Mentor employees and train new employees.
As needed, interview, hire, train, evaluate, reward, and discipline employees; address complaints and resolve problems.
Assist in preparing performance evaluation forms and prepare disciplinary or termination reports.
Comply with company attendance and tardiness standards and perform other assigned duties.
Follow safety and security responsibilities, attend required training, and report hazards, near misses, incidents, accidents, and dangerous occurrences.
Perform periodic maintenance and inspections on filters, pumps, valves, tanks, pressure controls, metering and gauging equipment, and company vehicles.
Troubleshoot and repair the listed equipment, pipeline issues, electrical equipment, motors, switch gear, and lighting.
Complete assigned work promptly and with quality workmanship, ensuring product meets or exceeds required quality standards.