LAX Duty Manager Fueling

Swissport International AG•Los Angeles, CA

About The Position

The Duty Manager - Fueling is responsible for the day-to-day safe and efficient operation of into-plane fueling activities, while ensuring customer service standards and contractual services are met. The role oversees station quality, health, safety, and environmental activities, supports regulatory and fuel-quality compliance, manages staff and operational reporting, and liaises with customers, airport authorities, and government agencies. Swissport describes itself as a global aviation services provider offering ground handling, cargo handling, and passenger services. The company emphasizes its values of showing care, doing the right things, and winning as a team, and states its commitment to diversity, equal opportunity, and an inclusive workplace. The expected pay rate is $78,000 per year. Full-time employees are offered health and wellness benefits, a 401(k) with company match, paid vacation, sick time, and company-paid holidays.

Requirements

High school diploma or GED.
At least two years of into-plane experience.
Strong organizational skills and attention to detail.
Ability to read, analyze, and interpret general business periodicals, technical or operating procedures, government regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to solve practical problems and handle a variety of abstract and concrete variables.
Valid driver's license.
Excellent oral and written communication skills.
Thorough knowledge and work experience with Microsoft Office programs, including Word, Excel, and PowerPoint.
Ability to multitask.

Responsibilities

Oversee station quality, health, safety, and environmental activities with the objective of reducing employee injuries and aircraft and equipment damage.
Enforce company safety and health policies and ensure the safe and efficient use of fueling equipment.
Ensure compliance with FAA, TSA, IATA, ATA, U.S. Customs, and airport authority rules and regulations.
Audit and correct fuel-related paperwork as required.
Ensure compliance with ATA 103 Fuel Quality Control Specification, NFPA 407, and FAR Part 139.321.
Complete daily reports, including payroll data entries in KRONOS.
Manage staff time effectively to reduce dependence on overtime.
Coach, counsel, or discipline employees who violate company policy.
Liaise regularly with customers, airport authority representatives, and governmental agency representatives.
Confer with branch administrative personnel and review activity, operating, and sales reports to assess service adequacy and determine whether changes are required.