BOS Duty Manager Fueling

Swissport International AG•Boston, MA

About The Position

The Duty Manager - Fueling is responsible for the day-to-day safe and efficient operation of into-plane fueling activities, while ensuring customer service standards and contractual services are met. The role oversees station quality, health, safety, and environmental activities and ensures compliance with relevant regulations and fuel-quality standards. The expected pay rate is $70,000–$75,000 per year. Full-time employees are offered health and wellness benefits, a 401(k) with company match, paid vacation time, sick time, and company-paid holidays. Swissport describes its workplace as committed to diversity, equal opportunity, and inclusion.

Requirements

High school diploma or GED.
At least two years of into-plane experience.
Strong organizational skills and attention to detail.
Ability to read, analyze, and interpret general business periodicals, technical or operating procedures, government regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to solve practical problems and deal with a variety of abstract and concrete variables.
Valid driver's license.
Excellent oral and written communication skills.
Thorough knowledge and work experience with Microsoft Office programs, including Word, Excel, and PowerPoint.
Ability to multitask.

Responsibilities

Manage the safe and efficient day-to-day operation of into-plane fueling activities while meeting customer service standards and contractual services.
Manage station quality, health, safety, and environmental activities to reduce employee injuries and aircraft and equipment damage.
Enforce company safety and health policies and ensure the safe and efficient use of fueling equipment.
Ensure compliance with FAA, TSA, IATA, ATA, U.S. Customs, and airport authority rules and regulations.
Ensure compliance with ATA 103 Fuel Quality Control Specification, NFPA 407, and FAR Part 139.321.
Audit and correct fuel-related paperwork as required.
Complete daily reports, including payroll data entries in KRONOS.
Manage staff time effectively to reduce dependence on overtime.
Coach, counsel, and discipline employees who violate company policy.
Liaise regularly with customers, airport authority representatives, and governmental agency representatives.
Confer with branch administrative personnel and review activity, operating, and sales reports to assess service adequacy and determine necessary changes.