Fuel Dispatcher - BWI Airport

PrimeFlight Aviation Services•Baltimore, MD

8d•Onsite

About The Position

The Fuel Dispatcher coordinates and schedules fuel delivery to aircraft and ground vehicles, communicating with pilots, airline representatives, ground crews, and fueling personnel to ensure timely and accurate service aligned with flight schedules. The role monitors fuel levels, manages orders and refilling schedules, tracks fuel deliveries and consumption using fuel management software, and responds to changing or emergency fuel needs in a fast-paced airport environment. The dispatcher maintains accurate operating and inventory records, reports on fuel usage and efficiency, supports compliance with safety, environmental, and quality standards, and works with maintenance teams to keep fueling equipment in optimal working condition. The position also assists with staff guidance, customer issues, safety meetings, and continuous improvement, while upholding PrimeFlight customer service and safety standards. The role requires flexibility to work various shifts, including nights, weekends, and holidays.

Requirements

Must be at least 18 years of age.
Must be eligible to work in the United States.
Must communicate effectively in English, including reading, writing, and speaking.
Experience in dispatch, logistics, or a similar coordination role.
Strong communication and organizational skills, including the ability to multitask effectively.
Basic computer proficiency for managing schedules and maintaining records.
Knowledge of aviation fueling procedures and safety practices.
Ability to access and interpret printed and electronic information, including use of iPads/tablets, computers, and mobile devices.
Ability to communicate effectively with colleagues and clients in person and electronically.
Must pass a background check and drug screen.
Must be eligible to acquire required credentials and clearances, as applicable, including FAA, TSA, Port Authority, U.S. Customs, and U.S. Postal credentials.
Must be flexible to work various shifts, including nights, weekends, and holidays.
Ability to lift up to 25 pounds.
Ability to hear and respond to spoken voices and audible alarms.
Ability to perform tasks involving repetitive arm, wrist, hand, and/or finger motions.
Required vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Coordinate dispatch of fuel trucks and personnel to aircraft and ground vehicles.
Schedule and manage fueling operations to ensure timely service for arriving and departing flights.
Monitor storage tank fuel levels and manage refilling schedules.
Communicate with airline representatives, ground crews, and fueling personnel.
Use fuel management software to track deliveries and consumption.
Ensure compliance with airport safety regulations and procedures during fueling operations.
Respond to fueling requests and coordinate emergency fueling needs.
Maintain accurate records of dispatches, deliveries, and inventory levels.
Analyze and report on fuel usage and operational efficiency.
Liaise with maintenance teams to keep fueling equipment in optimal working condition.
Provide training and guidance to new fueling staff on operational procedures.
Stay informed about fuel price and supply-chain changes.
Implement and uphold environmental and quality control standards in fuel handling.
Assist with fueling-related issues and customer complaints.
Participate in safety meetings and contribute to continuous improvement initiatives.
Exemplify PrimeFlight customer service and safety standards.
Perform additional duties as assigned by management.