Tuesday - Saturday Fuel Transportation Dispatcher

Bradigan's•Kittanning, PA

About The Position

A local petroleum company is seeking a dayshift dispatcher for its Transportation Division. The dispatcher takes customer orders, coordinates deliveries, handles driver and customer issues, monitors petroleum inventories, and supports compliance with safety and regulatory requirements. Compensation is based on experience. The schedule is Tuesday through Friday, 8 AM–5 PM, with on-call coverage starting at 5 AM. Saturdays require 24-hour coverage from 5 AM Saturday to 5 AM Sunday. The role also participates in a holiday rotation with other dispatchers and cross-trains to cover for other dispatchers as needed.

Requirements

At least 2 years of trucking and dispatching responsibility.
Superior customer service skills.
Ability to work independently.
Strong attention to detail and accuracy while meeting stringent deadlines.
Ability to work in a fast-paced, detail-oriented environment, handle multiple projects simultaneously, and remain calm and patient.
Excellent phone skills for providing service, support, or information.
Thorough knowledge of various business software applications.
Ability to ensure compliance with laws, company policies, and regulations.

Responsibilities

Take customer orders by phone and email.
Resolve customer concerns and problems quickly and professionally.
Dispatch deliveries in the most efficient, cost-effective, safe, and compliant manner.
Manage driver issues, including allocation problems and breakdowns, promptly.
Manage bulk petroleum inventories at bulk plants and cardlock locations.
Assist with managing customer inventories to determine when to send automatic fills.
Keep current with driver safety, equipment safety, and hazardous materials regulations.
Perform other duties as assigned.
Cross-train to cover for other dispatchers as needed.
Participate in a holiday rotation with other dispatchers.