BWI Bag Porter
About The Position
The Bag Porter assists passengers with baggage handling and transportation throughout the airport terminal. The role provides customer service while ensuring luggage is moved safely, efficiently, and professionally in compliance with airport safety and security procedures. It is based in a fast-paced airport environment and may involve working indoors and outdoors in varying weather and operational conditions. The position requires standing, walking, bending, kneeling, and lifting up to 75 pounds. The employee must follow company policies, TSA regulations, airport guidelines, and safety and security procedures. The company prohibits the misuse of alcohol and drugs and conducts regular testing under its Substance Misuse Policy. Employees must wear the required uniform or business attire and keep identification badges visible. Menzies Aviation is an equal opportunity employer and promotes an inclusive working environment. The recruitment process may use resourcing tools to assess applicants’ skills and experience, and applicants may contact the recruiter to request reasonable adjustments.
Requirements
- High school diploma or GED.
- Must be at least 18 years of age.
- Ability to work in a fast-paced and time-sensitive environment.
- Strong attention to detail and organizational skills.
- Ability to follow written and verbal instructions.
- Basic communication and teamwork skills.
- Reliable attendance and punctuality.
- Reliable telephone and transportation.
- Flexibility and ability to adapt to changing priorities and situations.
- Respectful, supportive, and friendly approach.
- Ability to stand, walk, bend, kneel, and work for extended periods.
- Ability to lift up to 75 pounds.
- Ability to work indoors and outdoors in varying weather and airport operational conditions.
- Ability to take verbal direction in English and read, write, understand, and carry out instructions in English.
- Must pass pre-employment and random drug tests.
- Must pass a pre-employment background check.
- Must meet requirements to obtain a security-sensitive identification badge.
- Must comply with company policies and procedures and participate in achieving company objectives.
Nice To Haves
- Previous airline experience.
- Previous customer service, hospitality, or baggage-handling experience.
Responsibilities
- Assist passengers with loading, unloading, and transporting luggage throughout the airport terminal.
- Greet passengers professionally, provide customer service, and assist with questions or directions.
- Transport baggage using carts, trolleys, or other airport equipment.
- Handle luggage carefully to prevent damage or loss.
- Assist passengers with special needs, elderly travelers, and families requiring help.
- Follow airport safety, security, and operational procedures.
- Keep work areas, carts, and equipment clean and organized.
- Communicate with airline staff, supervisors, and other airport personnel.
- Immediately report damaged baggage, safety concerns, or suspicious items.
- Follow company policies, TSA regulations, and airport guidelines.
- Work efficiently in a fast-paced, high-traffic environment.
- Perform other duties as requested.
- Take reasonable care of personal and others’ health, safety, and wellbeing in accordance with provided information, training, and workplace rules or procedures.
- Wear the required uniform or business attire and keep identification badges visible.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
