BWI-Ramp Agent Supervisor

Menzies Aviation Careers•BWI Airport, MD

1d•Onsite

About The Position

The Ramp Agent Supervisor oversees the unloading and loading of luggage, freight, and cargo on and off commercial aircraft. The role also involves driving and operating small specialized commercial vehicles and may require heavy lifting, pushing, pulling, bending, and stretching. The supervisor allocates ramp agent resources, supports and trains employees, helps maintain safe and compliant operations, and completes shift and personnel documentation. Work takes place in all weather conditions and may involve variable shifts, weekends, and holidays.

Requirements

Prior ramp or airline experience.
Must be at least 18 years old.
Valid U.S. driver's license with a clean driving record.
Pass pre-employment drug screening and all pre-employment testing.
Ability to proficiently read, write, and speak English.
Comfortable lifting 70 pounds repetitively.
Comfortable working in all weather conditions.
Available and flexible to work variable shifts, including weekends and holidays.
Pass an FBI background check and obtain a U.S. Customs Seal.
High school diploma or GED.

Responsibilities

Supervise lead agents and allocate ramp agent resources as needed.
Move cargo and baggage on and off aircraft and transport it between aircraft, airport terminals, air cargo facilities, and other aircraft.
Ensure ramp personnel follow established company safety regulations.
Mentor employees and provide training to new employees.
As needed, interview, hire, and train employees; appraise performance; reward and discipline employees; and address complaints and resolve problems relating to violations of company policy.
Complete shift reports and sign timecards.
Assist with preparation of performance evaluation forms.
Prepare disciplinary incident and/or termination reports.
Assist in the baggage handling area.
Conduct shift briefings to ensure staff are organized and informed.
Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
Operate motorized equipment and small specialized commercial vehicles.
Take reasonable care of personal and others' health, safety, and wellbeing, following provided information, training, and workplace rules or procedures.
Report significant deficiencies in products, materials, and documents.
Suggest improvements to working practices, especially those relating to safety and security.
Read and sign the Station Quality Manual, Emergency Response Procedures Manual, and Station Security Manual.