Ramp Agent

Grant Aviation, Inc.•Bethel, AK
•$19 - $21

About The Position

Grant Aviation seeks a Ramp Agent to support safe, easy, and comfortable travel. The role assists with customer service and passenger needs, handles cargo and mail shipments, and performs related data-entry and reporting tasks. The agent interacts with customers in person, by email, and by phone, and completes other duties as required by management. Candidates should be comfortable working shifts that include nights and weekends, lifting up to 70 pounds, and operating material-handling equipment such as forklifts. Employment may be contingent on passing a 10-year background check and pre-employment drug testing. Applicants must be authorized to work in the United States. Grant Aviation is an equal opportunity employer committed to inclusion and diversity.

Requirements

  • Interact with customers in a friendly and positive manner.
  • Perform basic computer functions and operations.
  • Lift 70 pounds.
  • Operate a telephone, email, and internal-based programs.
  • Operate material handling equipment such as forklifts.
  • Demonstrate effective verbal and written communication skills.
  • Use Microsoft Office and be able to learn and master new computer programs.
  • Work shifts that include nights and weekends.
  • Pass a 10-year background check.
  • Be authorized to work in the United States.

Responsibilities

  • Assist with customer service issues.
  • Assist passengers with special needs.
  • Operate material handling equipment such as forklifts.
  • Receive, process, store, and load or unload cargo.
  • Process inbound and outbound mail shipments.
  • Process various reports and enter computer data.
  • Interface with customers in person, by email, or over the phone.
  • Perform other duties as required by management.
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