Ramp Agent

PrimeFlight Aviation Services•Monterey, CA
•Onsite

About The Position

The Ramp Agent is responsible for loading and unloading baggage, cargo, and mail onto aircraft and guiding aircraft to and from gates. The role ensures secure, prompt aircraft handling on the ground in compliance with safety standards and airline guidelines, while supporting other ground operations to help maintain airport services.

Requirements

  • Must be at least 18 years old.
  • Must be legally authorized to work in the country of employment.
  • Must hold a valid driver's license.
  • Ability to communicate effectively in English, including reading, writing, and speaking.
  • Ability to access and interpret printed and electronic information using devices such as iPads/tablets, computers, and mobile devices.
  • Ability to communicate effectively with colleagues and clients in person and electronically.
  • Must pass a background check and drug screen.
  • Must be eligible to acquire required credentials and clearances, as applicable, including FAA, RAIC, TSA, Port Authority, U.S. Customs, and U.S. Postal credentials.
  • Must be flexible to work various shifts, including nights, weekends, and holidays.
  • Ability to perform the essential job requirements satisfactorily, with reasonable accommodation where applicable.
  • Ability to lift up to 70 pounds.
  • Ability to stand and walk for prolonged periods in indoor or outdoor environments.
  • May need to reach, grasp, push, pull, crawl, crouch, bend, stretch, squat, kneel, climb, and work at elevated heights or in confined spaces.
  • Ability to work with exposure to moderate and sometimes high noise levels and outdoor elements.
  • Ability to hear and respond to spoken voices and audible alarms.
  • Ability to perform repetitive arm, wrist, hand, and/or finger motions.
  • Required vision abilities include close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

  • Load and unload baggage, cargo, and mail onto aircraft accurately.
  • Operate ground service equipment, including pushbacks, tugs, belt loaders, and baggage carts.
  • Read and analyze aircraft load sheets, checked baggage tags, and cargo labels.
  • Marshal aircraft to and from gates and ensure safe movement on the ground.
  • Follow safety protocols, airline regulations, and standard operating procedures for ramp operations.
  • Work efficiently in a fast-paced, team-oriented environment and communicate with team members and airline personnel.
  • Lift heavy objects in varying weather conditions.
  • Maintain clean and organized work areas.
  • Perform routine equipment inspections and report issues.
  • Adapt to changing flight schedules and priorities.
  • Meet PrimeFlight customer service and safety standards.
  • Perform additional duties as assigned by management.
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