Ramp Agent - Ramp

Swissport International AG•New York, NY

About The Position

Swissport ramp agents provide under-wing ground support services as contracted by airline customers. Duties include aircraft marshalling; loading and unloading baggage, cargo, mail, and other items; delivering luggage and cargo to designated areas; servicing aircraft water and lavatories; and operating ground support equipment. The role requires compliance with applicable security requirements and attention to health and safety. The expected pay rate is $21.25 per hour. Swissport describes its values as “Show You Care,” “Do the Right Things,” and “Win as a Team,” and states its commitment to diversity, equal opportunity, and an inclusive workplace.

Requirements

  • Valid driver's license.
  • Good communication skills.
  • Language skills.
  • Ability to work in inclement weather.
  • Flexibility to work various shifts, including days, evenings, nights, weekends, and holidays.
  • Excellent health and safety awareness.
  • Ability to lift heavy objects weighing up to 70 pounds (32 kilograms).

Nice To Haves

  • Previous ramp experience.

Responsibilities

  • Marshall aircraft during arrival and departure.
  • Unload passenger luggage and air cargo, including bulk cargo and containers or pallets, onto carts or dollies.
  • Unload wheelchairs and child strollers and deliver them to designated locations.
  • Provide special handling of luggage or cargo as required or directed.
  • Deliver passenger luggage to the claim area and unload it onto the conveyor system.
  • Deliver air cargo to the appropriate recipient.
  • Drive and operate ground support equipment, including tow tractors, tow bars, belt loaders, container loaders, baggage tugs, water and lavatory service trucks, aircraft ground power units, aircraft air start units, air stairs, aircraft de-icing units, baggage carts, cargo dollies, and passenger vans.
  • Collect and load mail, live animals, wheelchairs, and child strollers onto aircraft.
  • Service aircraft water and lavatories.
  • Inspect ramp areas adjacent to gates and aircraft for debris and remove and dispose of it when found.
  • Report equipment malfunctions to the appropriate supervisor or manager.
  • Comply with federal, state, municipal, airport authority, and carrier security requirements.
  • Perform other duties as assigned.
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