Ramp Agent

Worldwide Flight Services, Inc.•Fargo, ND

11d•Onsite

About The Position

As a Ramp Agent, you will perform essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and providing water service. Safety and attention to detail are crucial. This position is covered by a collective bargaining agreement requiring membership in the Transport Workers Union (TWU) and payment of union dues. The role is part-time and pays $15.00 per hour.

Requirements

High school diploma or GED equivalent.
Ability to lift and handle heavy baggage and cargo weighing up to 50 lbs or more.
Valid driver's license, which must be maintained throughout employment in this role.
Strong communication skills for coordinating with team members and flight crews.
Flexibility to work varied shifts, including weekends, holidays, and nights.
Basic mechanical aptitude for operating ground support equipment.
Ability to pass background checks and comply with airport security regulations.
Attention to detail and commitment to safety protocols.
Ability to fluently read, write, and speak English.
Ability to lift, push, and pull cargo weighing up to 50 lbs regularly and occasionally up to 75 lbs.
Frequent standing, walking, and moving throughout the airport terminal or warehouse.
Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage.
Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow.
Manual dexterity for handling documents, operating computers, and using two-way radios.
Ability to remain on your feet for extended periods, up to 8 hours or more during shifts.
Clear vision and hearing to monitor flight information, respond to passengers, and ensure safety compliance.
Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins.
Ability to work in noisy environments, such as near aircraft engines and ground support equipment.
Join the Transport Workers Union (TWU) and pay union dues as required by the collective bargaining agreement.

Nice To Haves

Previous experience in aviation or ground handling operations.
Familiarity with aircraft types and airport layout.
Knowledge of safety regulations and protocols in the airport environment.
Experience operating ground support equipment, such as tugs, belt loaders, and forklifts.
Strong problem-solving skills and ability to remain calm under pressure.
Excellent teamwork and interpersonal skills for effective communication with colleagues.
Ability to multitask and prioritize tasks in a fast-paced environment.
Basic computer skills for completing paperwork and using scheduling systems.
Strong customer service orientation and a positive attitude toward passenger interactions.

Responsibilities

Marshall aircraft upon arrival and departure.
Load and unload cargo on and off aircraft.
Safely drive and operate ground support equipment, including belt loaders and tugs, to transport cargo between the terminal, warehouse, and aircraft.
Perform ground service functions, including connecting and removing ground power and ground start units and providing water service.
Perform aircraft pushback, wing walking, and related guide man functions.