FUEL CENTER/LEAD CLERK

The Kroger Co.•Caldwell, ID

About The Position

The Fuel Center/Lead Clerk supports day-to-day fuel operations and directs and supervises the functions, duties, and activities of the Fuel department. The role aims to provide an outstanding customer experience, maintain a safe and clean environment, achieve department sales and profit goals, and monitor established quality-assurance standards. The clerk supports the Customer 1st strategy and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position includes fuel delivery and inventory documentation, processing fuel, merchandise, and lottery sales, performing cashier and register duties, maintaining the kiosk and surrounding equipment and areas, and following fuel-center opening and closing procedures. It also involves supporting department financial reviews and inventory processes, training associates, maintaining compliance records, responding to safety and security issues, and reporting incidents and equipment repair needs. Essential job functions must be performed with or without reasonable accommodation.

Requirements

Effective communication skills.
Ability to handle stressful situations.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

High school diploma or GED.
Any fuel experience.

Responsibilities

Assist store management with preparing the store or department budget and profit-and-loss reviews, and take appropriate action on financial reports.
Participate in the inventory process and monitor inventory and stocking conditions for discrepancies.
Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Handle fuel delivery and document fuel inventory.
Process fuel, merchandise, and lottery sales quickly and accurately.
Follow Fuel Center opening and closing procedures.
Maintain the till according to company policy.
Perform cashier functions, including opening and closing the register, ringing sales, completing tender transactions, and making money drops.
Comply with safety procedures, identify unsafe conditions, and notify management.
Maintain state, local, and company compliance reports and logs.
Complete incident and security reports; notify management of customer or employee accidents; and report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Clean up spills and complete Fuel Spill Reports.
Maintain knowledge of emergency plan numbers and procedures.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
Stock and inventory merchandise in kiosks.
Clean and maintain the kiosk and equipment, fuel dispensers, vending machines, trash receptacles, customer surfaces, and the parking area outside the kiosk.
Provide excellent customer service and support the Customer 1st strategy.
Direct and supervise Fuel department functions, duties, and activities.