FUEL CENTER/LEAD CLERK

The Kroger Co.•Lombard, IL
•$19 - $22

About The Position

The Fuel Center/Lead Clerk creates an outstanding customer experience through exceptional service and helps establish and maintain a safe, clean environment. The role supports day-to-day Fuel operations, directs and supervises Fuel department functions, and works toward department sales and profit goals while monitoring quality assurance standards. The clerk embraces the Customer 1st strategy and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Effective communication skills.
  • Ability to handle stressful situations.
  • Knowledge of basic math, including counting, addition, and subtraction.
  • Must be able to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

  • High school diploma or GED.
  • Any fuel experience.

Responsibilities

  • Assist store management with preparing the store or department budget, reviewing profit and loss, and taking appropriate action on financial reports.
  • Participate in the inventory process, monitor inventory and stocking conditions, identify discrepancies, and train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
  • Manage fuel delivery and document fuel inventory.
  • Process fuel, merchandise, and lottery sales quickly and accurately.
  • Follow Fuel Center opening and closing procedures and maintain the till according to company policy.
  • Perform cashier functions, including opening and closing registers, ringing sales, completing tender transactions, and making money drops.
  • Comply with safety procedures, identify unsafe conditions, and notify management of safety concerns.
  • Maintain state, local, and company compliance reports and logs; complete incident and security reports.
  • Clean up spills and complete Fuel Spill Reports.
  • Maintain knowledge of emergency contact numbers and procedures.
  • Notify management of customer or employee accidents and report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
  • Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
  • Stock and inventory merchandise in kiosks.
  • Clean and maintain kiosks, equipment, fuel dispensers, vending machines, trash receptacles, customer surfaces, and the parking area outside the kiosk.
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