Fuel Center/Lead Clerk

Kroger•Sandy, UT

11d

About The Position

The Fuel Center/Lead Clerk creates an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role supports fuel operations, directs and supervises Fuel department functions, and works toward established sales, profit, and quality assurance goals. The position embraces the Customer 1st strategy and encourages associates to provide excellent service while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Effective communication skills.
Ability to handle stressful situations.
Knowledge of basic math, including counting, addition, and subtraction.

Nice To Haves

High school diploma or GED.
Any fuel experience.

Responsibilities

Assist store management with preparing the store or department budget and profit-and-loss reviews, and take appropriate action based on financial reports.
Participate in inventory processes and monitor inventory and stocking conditions for discrepancies.
Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Manage fuel delivery and document fuel inventory.
Process fuel, merchandise, and lottery sales accurately and promptly.
Follow Fuel Center opening and closing procedures and maintain the till according to company policy.
Perform cashier functions, including opening and closing registers, ringing sales, completing tender transactions, and making money drops.
Comply with safety procedures, identify unsafe conditions, and notify management.
Reinforce safety programs and report customer or employee accidents, safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Maintain state, local, and company compliance reports and logs; complete incident and security reports.
Clean up spills and complete Fuel Spill Reports; maintain knowledge of emergency contact numbers and procedures.
Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager of items needing repair.
Stock and inventory merchandise in kiosks.
Clean and maintain the kiosk, equipment, fuel dispensers, vending machines, trash receptacles, customer surfaces, and the parking area outside the kiosk.
Perform the essential job functions of the position with or without reasonable accommodation.