Fuel Center/Lead Clerk

Kroger • Reno, NV

6d

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Achieve department sales and profit goals while monitoring and controlling quality assurance standards. Direct and supervise Fuel department functions, duties, and activities, and support day-to-day Fuel operations. Embrace the Customer 1st strategy, encourage associates to provide excellent customer service, and demonstrate the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Effective communication skills.
• Ability to handle stressful situations.
• Knowledge of basic math, including counting, addition, and subtraction.

Nice To Haves

• High school diploma or GED.
• Any fuel experience.

Responsibilities

• Assist store management with preparing the store or department budget and profit-and-loss reviews, and take appropriate action based on financial reports.
• Participate in inventory processes and monitor inventory and stocking conditions for discrepancies.
• Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
• Manage fuel deliveries and document fuel inventory.
• Process fuel, merchandise, and lottery sales quickly and accurately.
• Follow Fuel center opening and closing procedures.
• Maintain the till according to company policy.
• Perform cashier functions, including opening and closing registers, ringing sales, completing tender transactions, and making money drops.
• Comply with safety procedures, identify unsafe conditions, and notify management.
• Reinforce safety programs and follow safety procedures.
• Maintain state, local, and company compliance reports and logs.
• Complete incident and security reports.
• Clean up spills and complete Fuel Spill Reports.
• Maintain knowledge of emergency plan numbers and procedures.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
• Stock and inventory merchandise in kiosks.
• Clean and maintain kiosks, equipment, fuel dispensers, vending machines, trash receptacles, customer surfaces, and the parking area outside the kiosk.
• Perform the essential job functions with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed