FUEL CENTER/LEAD CLERK

The Kroger Co.•Sandy, UT

11d

About The Position

The Fuel Center/Lead Clerk directs and supervises functions and activities for the Fuel department while supporting day-to-day fuel operations. The role focuses on creating an outstanding customer experience, maintaining a safe and clean environment, achieving department sales and profit goals, and monitoring quality assurance standards. The clerk supports the company's Customer 1st strategy and demonstrates respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Effective communication skills.
Ability to handle stressful situations.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

High school diploma or GED.
Any fuel experience.

Responsibilities

Assist store management with preparing the store or department budget and profit-and-loss reviews, and take appropriate action based on financial reports.
Participate in inventory processes and monitor inventory and stocking conditions for discrepancies.
Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Manage fuel delivery and document fuel inventory.
Process fuel, merchandise, and lottery sales quickly and accurately.
Follow Fuel Center opening and closing procedures and maintain the till according to company policy.
Perform cashier functions, including opening and closing registers, ringing sales, completing tender transactions, and making money drops.
Comply with safety procedures, identify unsafe conditions, and notify management.
Maintain state, local, and company compliance reports and logs.
Complete incident and security reports; clean up spills and complete Fuel Spill Reports.
Maintain knowledge of emergency plan numbers and procedures.
Notify management of customer or employee accidents and report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
Stock and inventory merchandise in kiosks.
Clean and maintain the kiosk and equipment, fuel dispensers, vending machines, trash receptacles, customer surfaces, and the parking area outside the kiosk.
Perform the essential job functions with or without reasonable accommodation.
Direct and supervise Fuel department functions and activities, support daily operations, encourage excellent customer service, and maintain a safe, clean environment.