FUEL CENTER/LEAD CLERK

The Kroger Co.•Lacey, WA

5h•$17 - $27

About The Position

The Fuel Center/Lead Clerk creates an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role supports the day-to-day functions of Fuel operations, directs and supervises department functions and activities, and works toward established sales and profit goals while monitoring quality assurance standards. The clerk supports the Customer 1st strategy, encourages associates to deliver excellent service, and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Effective communication skills.
Ability to handle stressful situations.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

High school diploma or GED.
Any fuel experience.

Responsibilities

Assist store management with preparing the store or department budget and profit-and-loss reviews, and take appropriate action based on financial reports.
Participate in the inventory process and monitor inventory and stocking conditions, noting discrepancies.
Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Manage fuel deliveries and document fuel inventory.
Process fuel, merchandise, and lottery sales quickly and accurately.
Follow Fuel Center opening and closing procedures.
Maintain the till according to company policy.
Perform cashier functions, including opening and closing the register, ringing sales, completing tender transactions, and making money drops.
Follow safety procedures, identify unsafe conditions, and notify management.
Maintain state, local, and company compliance reports and logs.
Complete incident and security reports.
Clean up spills and complete Fuel Spill Reports.
Maintain knowledge of emergency plan numbers and procedures.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager when repairs are needed.
Stock and inventory merchandise in kiosks.
Clean and maintain the kiosk, equipment, fuel dispensers, vending machines, trash receptacles, customer surfaces, and the parking area outside the kiosk.