Frozen Food Supervisor

Albertsons • Coppell, TX

7d

About The Position

The Frozen Food Supervisor supports the daily operation of the Frozen Department by ensuring product availability, maintaining department conditions, supervising associates, and delivering outstanding customer service. The role helps drive sales, maintain inventory accuracy, execute merchandising programs, and ensure frozen products meet company quality and food safety standards.

The supervisor oversees daily department activities and assists with planning and execution. Responsibilities include keeping cases stocked and organized, monitoring inventory and replenishment, assisting with ordering and receiving, and maintaining cleanliness and operational readiness. The role also supports customer service, promotional displays and merchandising, product rotation and quality checks, shrink reduction, associate training and coaching, scheduling and labor allocation, and compliance with food safety, sanitation, pricing, labeling, and safety standards.

The position requires availability for flexible schedules, including mornings, evenings, weekends, and holidays as business needs require. Physical requirements include standing and walking for extended periods; frequently lifting, carrying, and moving products weighing up to 50 pounds; working in freezer and refrigerated environments; and bending, reaching, pushing, pulling, and performing repetitive lifting tasks.

Requirements

• High school diploma or equivalent preferred.
• Strong organizational and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic knowledge of inventory control and merchandising practices.
• Ability to stand and walk for extended periods.
• Ability to frequently lift, carry, and move products weighing up to 50 pounds.
• Ability to work in freezer and refrigerated environments for extended periods.
• Ability to bend, reach, push, pull, and perform repetitive lifting tasks.
• Availability to work flexible schedules, including mornings, evenings, weekends, and holidays as business needs require.

Nice To Haves

• Previous grocery retail, frozen foods, or merchandising experience.
• Prior supervisory or leadership experience.

Responsibilities

• Oversee daily Frozen Department activities and assist with department planning and execution.
• Ensure frozen cases are stocked, organized, and merchandised according to company standards.
• Monitor inventory and coordinate replenishment to maintain product availability.
• Assist with ordering, receiving, and inventory management.
• Maintain department cleanliness and operational readiness.
• Provide prompt, friendly, and knowledgeable customer service; help customers select products and resolve concerns.
• Execute promotional displays, seasonal programs, and merchandising initiatives; ensure products are faced, signed, and priced correctly.
• Identify opportunities to improve product presentation and department performance.
• Follow product rotation procedures, inspect product quality and freshness, and minimize shrink through proper handling and inventory management.
• Assist with training, coaching, and developing associates; communicate priorities and promote accountability, teamwork, and a positive work environment.
• Support scheduling and daily labor allocation as needed.
• Ensure compliance with food safety, sanitation, company operating, pricing, labeling, and signage standards.
• Maintain proper freezer temperatures and storage conditions and support operational audits and department inspections.
• Follow and enforce safety procedures, maintain a hazard-free work environment, report safety or equipment concerns, and ensure associates use equipment safely.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through the company's partnership with Stream.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay.
• Training, career growth, and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED