Frozen Food Supervisor

Albertsons • Sedona, AZ

2d

About The Position

The Frozen Food Supervisor performs frozen food department responsibilities while working with and reporting to the Grocery Manager. The role assists with directing department operations, supervising and training personnel, maintaining product quality and department standards, and providing safe, friendly, courteous customer service. Duties also support grocery merchandising, ordering, stocking, inventory control, displays, and related department processes.

The position involves frequent physical activity, including handling products and equipment, standing and walking for extended periods, and working in cold storage areas. It is safety-sensitive and requires compliance with company policies, including attendance, grooming standards, and dress codes.

Requirements

• Strong written and oral communication skills.
• Good leadership and interpersonal skills.
• Ability to maintain composure when dealing with customers, vendors, and co-workers, including when handling interruptions and customer complaints.
• Ability to interact effectively with personnel at all levels, customers, vendors, and the public.
• Ability to concentrate and complete repetitive work accurately; mental alertness for safe and accurate work.
• Knowledge of basic mathematics and ability to learn inventory control, pricing, merchandising, and shipping and receiving procedures.
• Ability to judge and react to business activity.
• Ability to frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 80 pounds, from floor level to overhead.
• Ability to push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks.
• Ability to stand, walk, and move rapidly for long periods and frequently bend, stoop, twist, and turn; may need to climb ladders.

Responsibilities

• Assist the Grocery Manager in directing frozen food department operations, including supervising and training personnel.
• Maintain the quality condition of frozen grocery products; stock, rotate, and face products; and discard outdated, spoiled, or out-of-code products.
• Maintain the backroom and clean and maintain shelves.
• Assist with ordering, receiving, storing, stocking, inventory control, and building displays.
• Encourage and maintain enthusiastic customer awareness, emphasizing safe, friendly, and courteous service.
• Use suggestive selling and other sales techniques.
• Assist the Grocery Manager in planning regular and seasonal merchandise requirements and special sales needs.
• Order frozen merchandise.
• Train, teach, and coach dairy stocking and conditioning standards.
• Assist with dry grocery order writing, grocery stocking and conditioning, new items, and the reclamation process.
• Manage backroom inventory, conditions, and standards.
• Assist with grocery department merchandising and building displays.
• Comply with company policies, including attendance, grooming standards, and dress codes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed