Frozen Food Supervisor

Albertsons Companies • Coppell, TX

1d

About The Position

The Frozen Supervisor supports the daily operation of the Frozen Department by ensuring product availability, maintaining department conditions, supervising associates, and delivering outstanding customer service. The role helps drive sales, maintain inventory accuracy, execute merchandising programs, and ensure frozen products meet company quality and food safety standards.

The supervisor oversees department activities, assists with planning and execution, supports ordering and inventory processes, and maintains stocked, organized, clean, and attractive freezer cases. The role serves customers, resolves concerns, carries out promotions and merchandising initiatives, monitors product quality and rotation, and helps minimize shrink.

The position also assists with training and developing associates, communicating priorities, and supporting scheduling and labor allocation as needed. It ensures compliance with food safety, sanitation, company operating standards, and safety procedures, including proper freezer temperatures, storage conditions, pricing, labeling, and signage.

The work requires standing and walking for extended periods; frequently lifting, carrying, and moving products weighing up to 50 pounds; working in freezer and refrigerated environments; and bending, reaching, pushing, pulling, and performing repetitive lifting tasks. Flexible scheduling availability is required, including mornings, evenings, weekends, and holidays as business needs require.

Requirements

• Strong organizational and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic knowledge of inventory control and merchandising practices.
• Ability to stand and walk for extended periods.
• Ability to frequently lift, carry, and move products weighing up to 50 pounds.
• Ability to work in freezer and refrigerated environments for extended periods.
• Ability to bend, reach, push, pull, and perform repetitive lifting tasks.
• Availability to work flexible schedules, including mornings, evenings, weekends, and holidays as business needs require.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous grocery retail, frozen foods, or merchandising experience preferred.
• Prior supervisory or leadership experience preferred.

Responsibilities

• Oversee daily Frozen Department activities and assist with department planning and execution.
• Ensure frozen cases are fully stocked, organized, and merchandised according to company standards.
• Monitor inventory and coordinate replenishment to maintain product availability.
• Assist with ordering, receiving, and inventory management.
• Maintain department cleanliness and operational readiness throughout the day.
• Provide prompt, friendly, and knowledgeable customer service; help customers select products and answer questions.
• Resolve customer concerns professionally and efficiently.
• Execute promotional displays, seasonal programs, and merchandising initiatives.
• Ensure products are properly faced, signed, and priced, and maintain attractive department conditions.
• Identify opportunities to improve product presentation and department performance.
• Follow product rotation procedures, maintain accurate inventory practices, inspect product quality, and minimize shrink.
• Assist with training, coaching, and developing associates; communicate department priorities, goals, and expectations.
• Promote accountability, teamwork, and a positive work environment; support scheduling and daily labor allocation as needed.
• Ensure compliance with food safety, sanitation, and company operating standards, including proper freezer temperatures and storage conditions.
• Support operational audits and department inspections; verify accurate pricing, labeling, and signage.
• Follow and enforce safety procedures, maintain a clean and hazard-free work environment, report safety or equipment concerns, and ensure associates use equipment safely.
• Be available to work flexible schedules, including mornings, evenings, weekends, and holidays as business needs require.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through the company's partnership with Stream.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
• Leaders invested in training, career growth, and development.
• An inclusive work environment with talented colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED